Auscare Support


Auscare Support empowers you to maximise the outcomes and goals of your NDIS plan.

Auscare Support enables you to implement your NDIS plan in a way most suited to you and your unique situation.

What is Plan Management?

There are 3 ways that you can manage you NDIS funding:

  1. Self-management – The NDIA provides you with funding so you can access the supports that will best help you achieve your goals;
  2. NDIA (Agency) managed funding – The NDIA pays providers on your behalf; and
  3. Plan-managed funding – The NDIA will provide funding in your plan to pay for a Plan Manager who pays your providers for you, helps you keep track of your funds and takes care of financial reporting for you.

Plan Management is, in its essence, a financial intermediary function.  A Plan Manager is similar to a Bookkeeper.  

A Plan Manager is responsible for receiving invoices from a participant’s supports, drawing down funds from the NDIS portal, and remitting those funds to the organisation who have delivered the support service.  

Additionally, the Plan Manager will send monthly statements showing expenditures to date and remaining balances.

What are the advantages of Plan Management

Participants who choose Plan Management have a few distinct advantages:

  • You can buy supports from non-NDIS registered providers
    (like Jim’s Mowing, local community members or organisations.);
  • You don’t have to use the NDIS Portal;
  • You have a partner in navigating the NDIS and someone to help you make the most of your plan;
  • You have most of the choice and control of Self Management without the administrative burden;
  • Everyone is eligible to be Plan Managed; and
  • Plan Management is separately funded by the NDIS and is added to your plan.

How do you select to be Plan Managed?

At the planning meeting, a participant will be asked what their preferred mode of funds management is. They may specify a Plan Management provider at this point, or, alternatively, they can appoint a Plan Manager once the plan is approved. 

If you are self or agency managed, can you switch to Plan Management?

You can switch from self or agency managed to plan managed at any time. All you need to do is follow this simple process:

  1. Call the NDIS on 1800 800 110.
  2. Tell the NDIS representative that you would like to change your funds
    management to Plan Managed.
  3. Inform the NDIS that you want to nominate Auscare Support as your Plan Manager

Why choose Auscare Support as your Plan Manager

Auscare Support has a team of experienced Plan Managers who have extensive experience in accounting, bookkeeping and an intricate knowledge of the NDIS. Backed by a dedicated and resourceful team of administrative staff, our Plan Management team can focus on managing the day-to-day tasks of managing your plan so that you can focus on achieving your goals.

At Auscare Support, we take the time to understand your NDIS Plan, your needs, and your goals. 

To learn more about our Plan Management service, please call 1800 940 515.

For intake enquiries, please call Debbie McCabe on 1800 940 515 or email:

For invoice submissions and enquiries, please email: [email protected]

For more information about NDIS funding types, please visit the NDIS website.



"We are really happy with Auscare's Plan Management for my granddaughter. They are always promptly responsive to any questions or requests that we have had and take any actions necessary. Auscare have greatly reduced the stress that we had with her previously NDIA-managed plan and have organised great supports. Their communication and contact means that I am not ever having to 'chase up' on responses."

Three simple reasons to choose Auscare Support Plan Management

Auscare Support has been focused on delivering individualised,
person-centric supports, to individuals in the NDIS since 2015.

You are unique

Auscare Support has many clients, but to us you are as unique and individual as our first.

We answer your call

The dedicated and experienced Auscare Support Plan Management team are available 9-5, Monday to Friday, to answer your call.

It is your choice

By choosing Auscare Support Plan Management you have the ability to choose NDIS or non-NDIS providers.

How many participants
are Plan Managed?

Approximately 40% of participants get Plan Management as part of their plan.

When fully rolled out approximately 180,000 persons will be Plan Managed.

There are approximately 500 active Plan Management agencies.


Introducing our
Plan Management App

Your NDIS budget at your fingertips, now on Android and Apple.

Powered by Careview Advantage


We take the time to understand your NDIS Plan, your needs and your goals. This enables us to focus on your individual NDIS solutions.

Everyone is eligible

You have the choice to be Plan Managed and have it added to
your plan.

Easy sign-up

We make choosing the support as simple as possible, either call
or email.

Track your spend

We send you monthly statements clearly showing all the invoices we have paid on your behalf.

Clear guidance

We help you navigate the complexities of the NDIS.

No costs to you

Plan Management is separately
funded by the NDIS and is added
to your plan.

Long term support

We are by your side to support you for the duration of your plan.

"Auscare Support has always been extremely efficient and available to answer any questions that I may have. The providers I use are also very happy with their accounts being paid in a timely manner. I would have no hesitation in recommending Auscare Support to anyone."

Contact an NDIS specialist at Auscare Support for more information

Registered NDIS Provider
We take the time to understand your NDIS plan, your needs and your goals. This enables us to focus on your individual NDIS solutions.


1800 849 137

Alternatively, use the contact form below to get in touch with the Auscare Support team.

Registered NDIS Provider

Auscare Support is an inclusive company. We acknowledge the traditional owners of this land and seek to be part of the future of Australia as an inclusive society that does not discriminate against anyone – regardless of who they are or what they represent. © 2021 AUSCARE Support. All Rights Reserved.

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