NSW
Southern NSW

Carly

Face to Face Online/Remotely

Started with Auscare Support:

October 2023

What I do:

I support NDIS participants in building capacity to empower them to reach their goals. I do this by genuinely getting to know each client and their family, their needs and aspirations, and to create an effective and holistic plan that works for them.

Unique skills:

I am professional yet bubbly and approachable, with a high level of empathy. This empathy has enabled me to be successful in various roles throughout my career and is why I am driven and passionate about supporting people in achieving their goals.

Previous experience:

After completing a Diploma in Community Services (Case Management) I am now studying a Bachelor of Psychology. I have been working in the mental health sector for three years, working closely with NDIS participants and supporting clients along their journey to empowerment and peace.

Other interesting roles:

I worked as a hairstylist and salon manager for ten years. This experience set the foundation for my career, creating close client relationships built on trust and providing exceptional customer service. I have also worked in the real estate industry and trained as a meditation teacher

What’s Auscare Support like?

I love and resonate with Auscare’s pillars – I knew I was in the right place when I discovered these! On top of this, the Auscare team has been so welcoming and supportive.

Life outside: 

I have two children, practice yoga and meditation, play guitar, love to read and I am always studying courses of interest. My family and I love to snowboard, mountain bike, bush walk, and play Sunday afternoon board games!

To sum me up:

Warm, genuine, and empathetic, with a passion for supporting clients within the mental health and disability sectors.

Western NSW

Monica

Face to Face

Started with Auscare Support:

November 2019

What I do:

I work hard to support my NDIS participants to get the most out of their NDIS plans, fully utilise their funding and request plan reviews where necessary. I work with a lot of my clients to help them move out of hospital or nursing home care, often into appropriate accommodation.

Unique skills:

I bring dedication and a wealth of experience working in the human services area. I also like to engage with my clients, their families, support networks and service providers on a very regular basis to ensure my clients get the best possible outcomes.

Previous experience:

I have a history of working as an NDIS Local Area Coordinator (LAC) and a long report writing history from years working with NSW Justice and FACS.

My post school university education is extensive:

  • Bachelor of Arts (Psychology) – UNE 1998
  • Bachelor of Laws – UNE 2004
  • Post Graduate Certificate in Drug & Alcohol Studies – USQ 2014
  • Master of Social Work – CSU 2018

 

Other interesting roles:

I worked with NSW and Victoria Departments of Corrections for many years, specialising in working with sex offenders in Victoria. I have worked for FACS child protection services in NSW and I worked on mine sites when younger as a structural draftsperson.

What’s Auscare Support like?

I love Auscare Support. It’s a great, supportive organisation that also allows me a great deal of independence.

Life outside: 

I like gardening, spending time with family and my dogs and walking on the beach.

To sum me up:

I am a hard working committed person who genuinely cares about friends, family, and the clients and families I work with.

AREAS OF EXPERTISE

Northern NSW

Christine

Face to Face Online/Remotely

Started with Auscare Support:

June 2023

 

What I do:

I support people to find independence through referring workers who can assist with the day-to-day routines.  I am looking forward to helping people achieve their life goals and feel secure in their day to day lives.

 

Unique skills:

I am a social worker who has worked in difficult situations and feel that any challenge presented, there is always a solution.  I have provided strong advocacy in the past and using these skills as a support coordinator will assist me in being persistent and supportive in this role.

 

Previous experience:

I have worked as a child advocate in the past, working hard to keep children and young people safe.   I have worked with families to achieve their life’s goals and ensuring that they can sustain their long-term goals.

 

Other interesting roles:

I have worked in isolated Communities to which there were no supports available to assist people in need.  I developed the community to include much needed agencies that could outreach or supply workers regularly to the town.

 

I feel that having worked under such difficult circumstances will assist me in seeking support and or building capacity in the area to reduce travel and anxiety to the participants I work with.

 

I worked holistically and consider everything possible solution in an effort to find a sustainable plan for the people I work with.

 

What’s Auscare Support like?

I am enjoying the supportive nature of Auscare Support and believe that this space will give me the tools to achieve my goals and the goals of my participants.

 

Life outside:

I own a family farm and have numerous animals that require my attention most days.  I enjoy being with my family and friends who give me a work/life balance and remind me to think about me.

 

To sum me up:

I am a person who has no limits when helping others.

Western Sydney, NSW

Lija

Face to Face Online/Remotely

Started with Auscare Support:

January 2020

 

What I do:
My role is to support clients with understanding and implementing their NDIS Plan as well as help determine their support, therapy or care requirements. I prioritise capacity building, with an emphasis on choice and control.

 

Unique skills:
I’m a parent of a child with a disability so I am able to relate as a Carer as well as Support Coordinator in my role. The opportunity to make a difference and play a part in achieving positive outcomes for my clients is the most rewarding part of my role as a Support Coordinator.

 

Previous experience:  

I started my career in the disability sector eight years ago. I have experience working as a Support Worker, a Teacher’s Aide and as an Office Manager in a School for Specific Purposes.

Other interesting roles:

My son has Muscular Dystrophy and uses an electric wheelchair for mobility. I am the Junior Coordinator of Wheelchair Soccer. I help to establish junior teams in the NSW Powerchair Football competition so that my son, and other young people with a disability, can participate.

 

What’s Auscare Support like?:

As a parent who has a child with a disability, the flexibility to schedule my own work hours is so important. It ensures that my clients receive the highest level of service whilst my son receives all of the care he needs.

 

Life outside:

I enjoy swimming and paddle boarding.

 

To sum me up:
I am very family focused, diligent, loyal and passionate about supporting others.

Hunter New England, NSW

Belinda

Face to Face Online/Remotely

Started with Auscare Support:

September 2022

 

What I do:

As a Support Coordinator for Auscare I am an advocate of self-management and direction with a passion for empowering people with disability to take control. I help participants understand and implement their plans, help them build capacity to live a good life.

 

Unique skills:

My skills in leadership and mentoring, my personal passion for helping people and making them feel safe and cared for were certainly easily transferred over into the disability sector and the role of a Support Coordinator.

 

Previous experience:

I have two decades of experience in front-line emergency health and front-line health management as a Paramedic. My last 10 years of service have been in senior leadership roles, where I have supervised and mentored teams of up to 100 members

 

Other interesting roles:

I have been a valued consumer council member and strong advocate for stroke with the National Stroke Foundation after suffering a stroke myself at a young age. I have spoken and presented my own case study at many stroke conferences held all over Australia

 

What’s Auscare Support like:

Auscare gives me the flexibility to ensure that I have a great balance of work and life.  My schedules are more flexible and this enables me to give 110% into my role as support coordinator.

 

Life outside:

I enjoy the gym, spending quality time with my family and friends and getting out in the sunshine for my vitamin D!.

 

To sum me up:

I bring a grounded approach to all I do and are dedicated to fostering good health and well-being on all levels.