Started with Auscare Support:

August 2024

What I do:

As a Support Coordinator, I assist individuals in navigating the NDIS system, advocating for their rights, and ensuring they access the necessary supports and services to achieve their goals.

Unique skills:

I have lived experience as a woman with a disability, as well as a carer for a young person with disability. I was also raised by a parent who was legally blind and deaf. I understand the journey from many different angles.

Previous experience:

I have worked as an Advocate and AAT Appeals Officer, helping people access the NDIS after previous attempts failed, and assisting them in obtaining evidence-based reports to have their supports reconsidered. I have managed urgent transitions in complex situations, such as moving from unsuitable SIL arrangements or discharges from hospital back into the community.

I take pride in ensuring individuals’ concerns and complaints are heard and addressed by organisations like The Human Rights Commission and the NDIS Quality and Safeguards Commission.

Other interesting roles:

What’s Auscare Support like?

Very professional onboarding and great systems that allow Support Coordinators to do what they do best – navigating the NDIS and assisting people in reaching their goals.

Life outside: 

To sum me up:

TBC

Started with Auscare Support:

November 2024

What I do:

As a support coordinator I believe my role is to understand each person’s unique story and goals. I work collaboratively with participants and their providers to make choices that align with their needs and effectively utilize their funding..

Unique skills:

With extensive experience in complex case management and counseling, I have a proven track record of engaging effectively with the NDIS, Aged Care, Disability, and Health sectors. As a self-motivated, creative, and practical professional, I also bring firsthand knowledge of navigating the NDIS as a parent of children with Autism, adding a deeply personal understanding with my expertise.

Previous experience:

Other interesting roles:

What’s Auscare Support like?

The Auscare team has a great energy and commitment, which was evident from my very first phone calls. The team and their systems provide excellent support to coordinators, allowing them to focus on working closely with their participants.

Life outside: 

I’m more of a homebody when I’m not at work. I enjoy walking the dogs and spending simple, quality time with my family. I’m a weekend cook and book enthusiast who loves a good cuppa and a chat.

To sum me up:

I am a practical, empathic optimist.

Started with Auscare Support:

January 2024

What I do:

I work beside my clients to listen and hear what they need to live meaningful lives. My role is to link people with the supports and services that assist them to meet their NDIS goals. My role is to explain and present options and assist the client to make the decision that they feel is right for them.

Unique skills:

I have lived experience as a parent of children with special needs. I have worked with a vast diversity and range of ages and disabilities. I listen and seek direction of what the client wants their supports and services to “look like”.

Previous experience:

I have worked as a nurse for many years. I have worked in rehabilitation, I have been a support worker. I have over 25 years experience in disability. I went back to University at 40 to follow my passion to expand into mental health services and supports. I am an accredited mental health first aider.

Other interesting roles:

Each role that I have had, has packed my ability to think on my feet and be flexible. No two days are the same and there is no one size fits all way of working, we are all unique and individual

What’s Auscare Support like?

I love the structure and support. This organisation is well set up to support good practice.

Life outside: 

Riding my motorbike clears my head. I enjoy spending time with friends and family.

To sum me up:

I am passionate about life and working out what people need to make life better.

Started with Auscare Support:

May 2023

What I do:
As a Support Coordinator I will work with you and your support network to work towards helping to achieve your goals, live more independently, be included in your community and identify your personal support needs.

Unique skills:
Skills that relate to my day-to-day job are not limited to include: Trauma informed practice, critical thinking, patient, creativity, creative problem solving, I have lived experience with trauma and disability which I believe gives me a deeper understanding of the challenges that face children and young people with disabilities in the out of home care sector and taking a holistic approach to each individual.

Previous experience:  

House parent in OOHC

Foster Carer

Disability and Aged Care Support worker

SIL Team Leader

Day Service, Outreach and Group Activities Service Coordinator

Other interesting roles:

Telephone IT Support dealing with people over the phone trying to problem solve technical issues to people that may not have any knowledge in this area.

Security Guard in various venues dealing with some culture diversity and language barriers.

Community Banking creating and assisting in a variety of community activities and functions.

Meal on Wheels being repour within the community and community providers

What’s Auscare Support like?:

Auscare Support are very welcoming and supportive. I am looking forward to getting to know the team and building rapport and relationships.

Life outside:

My dog, being creative- woodwork, Cricut machine, visual and creative arts, plants, seeing my best friend, camping and spending time in nature.

To sum me up:
I am a driven, hard-working and am passionate about community, equality and working with disadvantaged children.

Started with Auscare Support:

February 2021

What I do:

I assist participants with maximising the usage of their NDIS plans and funding to achieve their goals and support them in building capacity and skills.

Unique skills:

Positive influence and thinking outside the box. I bring creativity and imagination to overcoming challenges my clients face.

Previous experience:

I have done support work, worked with CALD communities, have been in disability service provider management as well as a psychology therapy assistant.

Other interesting roles:

I have a unique and varied past, which includes: photographer, chef, aircraft interior designer, florist, motor trimmer and executive assistant.

What’s Auscare Support like?

It’s a flexible, autonomous and supportive organisation.

Life outside:

I enjoy photography, swimming, hiking, cooking and art.

To sum me up:

I can adapt to any situation and thrive in a fluctuating environment. I transform unexpected obstacles into stepping stones for achievements.

Started with Auscare Support:

September 2020

What I do:

I establish links between participants and service providers, resolve complex issues, engage in higher level inter-agency liaison for complex cases as well as project research.

Unique skills:

I have the ability to conceptualise a variety of solutions to achieve the best outcome for my clients. I have an in depth knowledge of local service providers and an extensive network within the Shoalhaven disability and community welfare sectors. This ensures that my clients connect with the service providers best suited to meet their needs.

Previous experience:

I’ve been an out-of-home care caseworker; a disability group home manager; a disability caseworker; strategic policy developer and business owner. Did I mention multitasking mum?

Other interesting roles:

I am a lead trail rider at a recreational horse riding ranch!

What’s Auscare Support like?

I receive amazing support from my Plan Managers and Support Coordination coach. Can’t praise them enough. They are smart, responsive and knowledgeable.

Life outside:

I like to go to the gym and research health and nutrition.

To sum me up:

I will always put a different spin on a situation and offer a perspective that you had not previously been aware of.

Started with Auscare Support:

September 2022

What I do:

As a Support Coordinator for Auscare I am an advocate of self-management and direction with a passion for empowering people with disability to take control. I help participants understand and implement their plans, help them build capacity to live a good life.

Unique skills:

My skills in leadership and mentoring, my personal passion for helping people and making them feel safe and cared for were certainly easily transferred over into the disability sector and the role of a Support Coordinator.

Previous experience:

I have two decades of experience in front-line emergency health and front-line health management as a Paramedic. My last 10 years of service have been in senior leadership roles, where I have supervised and mentored teams of up to 100 members

Other interesting roles:

I have been a valued consumer council member and strong advocate for stroke with the National Stroke Foundation after suffering a stroke myself at a young age. I have spoken and presented my own case study at many stroke conferences held all over Australia

What’s Auscare Support like:

Auscare gives me the flexibility to ensure that I have a great balance of work and life.  My schedules are more flexible and this enables me to give 110% into my role as support coordinator.

Life outside:

I enjoy the gym, spending quality time with my family and friends and getting out in the sunshine for my vitamin D!.

To sum me up:

I bring a grounded approach to all I do and are dedicated to fostering good health and well-being on all levels.