VIC
Western District, VIC

Deborah

Face to Face Online/Remotely

Started with Auscare Support:

August 2024

What I do:

As a Support Coordinator, I assist individuals in navigating the NDIS system, advocating for their rights, and ensuring they access the necessary supports and services to achieve their goals.

Unique skills:

I have lived experience as a woman with a disability, as well as a carer for a young person with disability. I was also raised by a parent who was legally blind and deaf. I understand the journey from many different angles.

Previous experience:

I have worked as an Advocate and AAT Appeals Officer, helping people access the NDIS after previous attempts failed, and assisting them in obtaining evidence-based reports to have their supports reconsidered. I have managed urgent transitions in complex situations, such as moving from unsuitable SIL arrangements or discharges from hospital back into the community.

I take pride in ensuring individuals’ concerns and complaints are heard and addressed by organisations like The Human Rights Commission and the NDIS Quality and Safeguards Commission.

Other interesting roles:

I have worked with Assistance Animals and Therapy Pets, which has given me an understanding of how they can assist people and how to find a qualified and suitable services for individuals to access.

What’s Auscare Support like?

Very professional onboarding and great systems that allow Support Coordinators to do what they do best – navigating the NDIS and assisting people in reaching their goals.

Life outside: 

My interests outside of work include spending time with my family, our dogs and horse, enjoying the bush and countryside, and collection pine cones and firewood for our open fire at home –  to get through the cold Victorian weather, with its four seasons in one day!

To sum me up:

TBC

Western NSW

Janine

Started with Auscare Support:

January 2024

What I do:

I work beside my clients to listen and hear what they need to live meaningful lives. My role is to link people with the supports and services that assist them to meet their NDIS goals. My role is to explain and present options and assist the client to make the decision that they feel is right for them.

Unique skills:

I have lived experience as a parent of children with special needs. I have worked with a vast diversity and range of ages and disabilities. I listen and seek direction of what the client wants their supports and services to “look like”.

Previous experience:

I have worked as a nurse for many years. I have worked in rehabilitation, I have been a support worker. I have over 25 years experience in disability. I went back to University at 40 to follow my passion to expand into mental health services and supports. I am an accredited mental health first aider.

Other interesting roles:

Each role that I have had, has packed my ability to think on my feet and be flexible. No two days are the same and there is no one size fits all way of working, we are all unique and individual

What’s Auscare Support like?

I love the structure and support. This organisation is well set up to support good practice.

Life outside: 

Riding my motorbike clears my head. I enjoy spending time with friends and family.

To sum me up:

I am passionate about life and working out what people need to make life better.

Brisbane, QLD

Mandy

Face to Face Online/Remotely

Started with Auscare Support:

April 2021

 

What I do:

I connect my clients with the services that will help them to achieve their goals and aspirations. This includes support workers, psychologists, speech therapists, occupational therapists, day programs, short-term accommodation, group activities and supported independent living. 

 

Unique skills: 

I think one of my best qualities in this role is being adaptive and forward thinking.  My outlook is to always be positive and find something good out of every situation. 

 

Previous experience:  

I moved to the Gold Coast in 2018 from Tasmania to set up Disability Employment Offices across the Gold Coast and Tweed Regions. Finding employment opportunities for people with disabilities has been a long-term and strong passion that has helped improve and change people’s lives. 

 

What is Auscare Support Like:

Auscare Support offers me flexibility to enjoy my lifestyle and to do things I love. I can then also help others to achieve the things they dream of. It’s great to be with a supportive company with expert knowledge to help with any tricky situation.

 

Life outside:

I love the Gold Coast weather and enjoy exploring new places and trails, fishing and travel. I also enjoy painting, being creative and spending quiet times at home with family. 

 

To sum me up:

I like to be responsive to my participants and to get things done. 

 

 

 

Sydney, NSW

Nicholas

Face to Face Online/Remotely

Started with Auscare Support:

February 2021

 

What I do:

I assist participants with maximising the usage of their NDIS plans and funding to achieve their goals and support them in building capacity and skills.

 

Unique skills:

Positive influence and thinking outside the box. I bring creativity and imagination to overcoming challenges my clients face.

 

Previous experience:

I have done support work, worked with CALD communities, have been in disability service provider management as well as a psychology therapy assistant.

 

Other interesting roles:

I have a unique and varied past, which includes: photographer, chef, aircraft interior designer, florist, motor trimmer and executive assistant.

 

What’s Auscare Support like?

It’s a flexible, autonomous and supportive organisation.

 

Life outside:

I enjoy photography, swimming, hiking, cooking and art.

 

To sum me up:

I can adapt to any situation and thrive in a fluctuating environment. I transform unexpected obstacles into stepping stones for achievements.

Western Sydney, NSW

Lija

Face to Face Online/Remotely

Started with Auscare Support:

January 2020

 

What I do:
My role is to support clients with understanding and implementing their NDIS Plan as well as help determine their support, therapy or care requirements. I prioritise capacity building, with an emphasis on choice and control.

 

Unique skills:
I’m a parent of a child with a disability so I am able to relate as a Carer as well as Support Coordinator in my role. The opportunity to make a difference and play a part in achieving positive outcomes for my clients is the most rewarding part of my role as a Support Coordinator.

 

Previous experience:  

I started my career in the disability sector eight years ago. I have experience working as a Support Worker, a Teacher’s Aide and as an Office Manager in a School for Specific Purposes.

Other interesting roles:

My son has Muscular Dystrophy and uses an electric wheelchair for mobility. I am the Junior Coordinator of Wheelchair Soccer. I help to establish junior teams in the NSW Powerchair Football competition so that my son, and other young people with a disability, can participate.

 

What’s Auscare Support like?:

As a parent who has a child with a disability, the flexibility to schedule my own work hours is so important. It ensures that my clients receive the highest level of service whilst my son receives all of the care he needs.

 

Life outside:

I enjoy swimming and paddle boarding.

 

To sum me up:
I am very family focused, diligent, loyal and passionate about supporting others.

Western Sydney, NSW

Cassandra

Face to Face Online/Remotely

Started with Auscare Support:

April 2021

 

What I do:

I offer individualised and person-centred support to my clients. I love to help them build capacity, and support them to exercise choice and control as I assist them with achieving their goals.

Unique skills:

I think outside of the box. I am compassionate and a great listener.

 

Previous experience: 

I worked as a disability advocate for a well-known organisation in the sector. It was a rewarding role and I was able to help many people with a disability to overcome challenges they were facing. I helped people to navigate their support networks, advocate for their individual rights, develop their self-advocacy skills and promote cultural awareness.

 

I am a proud Kamilaroi woman and the mum of a beautiful daughter with autism. When my daughter finished school, I found there were many gaps in supporting children transition to young adults and I wanted to be involved in helping to close those gaps.

 

Other interesting roles:

I have also worked as a credit analyst.

 

What’s Auscare Support like?:

Auscare is focused on assisting NDIS participants to achieve their goals and the organisation is  raising the standards in disability care. Working with Auscare Support empowers me to make a difference in my local community. Working with Auscare Support also provides me with excellent work/life balance.

 

Life Outside

I enjoy oil painting, horse riding, camping and 4WD driving.

 

To sum me up:

I am a mother, a fierce advocate and a great friend. I am professional, hardworking, reliable, and results driven. I get things done!