Started with Auscare Support:

March 2024

What I do:

As a Support Coordinator, I work with clients to navigate their NDIS plans, to coordinate their supports and assist to work through service system barriers for them.

Unique skills:

I have a thorough understanding of Justice (both youth and adult), mental health, housing and health systems. Previous work as a Behaviour Support Practitioner working with people with Acquired Brain Injuries

Previous experience:

Positive Behaviour Support Practitioner – working with clients with ABI’s

Specialist Support Coordinator – working with some of the most complex clients in the state across Justice and Mental Health settings.

Other interesting roles:

Previous to studying psychology I worked as a Graphic Designer! I have the ability to think creatively about situations and come up with solutions others might not see.

What’s Auscare Support like?

Auscare provides an amazingly supportive environment to allow me to do the work which matters most to me – helping participants!

Life outside: 

I love running and often do my local Parkrun with my wife and two young kids (as I push them slowly uphill in a trailer!)

To sum me up:

I am a compassionate person who is willing to stick with you through any challenges.

Started with Auscare Support:

March 2024

What I do:

As a Support Coordinator, I work with Participants to navigate the NDIS, empower them to build capacity by engaging service providers and assist them to achieve their goals.

Unique skills:

I am patient, empathetic and have an eye for detail. I strive to connect with each Participant by listening to what they want to achieve and empower them to make informed decisions. I am a critical thinker and creatively solve problems to addressing barriers to accessing services.

Previous experience:

After completing a Bachelor of Policing and Bachelor of Social Science (Honours), I worked for the NSW Police Force for ten years in a range of roles including intelligence coordination for Counter Terrorism and project lead for Hate Crime. More recently I’ve worked as an Operations Manager in the allied health services sector, advocating for quality supports and ensuring compliance with the NDIS. My unique work experience has allowed me to gain a robust understanding of how people living with disabilities are impacted by the criminal justice system, care agencies, the local community and their families.

Other interesting roles:

I have a passion for being involved in the community and have been volunteering with the Rural Fire Service in NSW, which has led me to form connections with a range of people coming together to give back to the community and built my resilience in dealing with challenging situations.

What’s Auscare Support like?

Auscare’s passion for empowering and innovating support for individuals shines through in every employee and their genuine care for their work. The ability to have independence and flexibility is also great for work/life balance.

Life outside: 

My family are very much outdoor people! Any spare time I have with my husband, two children and our long-haired chihuahua is spent in nature. Fishing, snorkeling, four-wheel driving, and hiking are our favourite activities.

To sum me up:

I am a compassionate, adaptable, and curious soul, with a thirst for knowledge and have a knack for finding solutions in every situation.

Started with Auscare Support:

February 2024

What I do:

As a Support Coordinator, I assist participants with various disabilities, creating personalised plans, connecting them to relevant services, and providing tools for independent living. My aim is to empower and support every participant in leading a fulfilling life and feel confident navigating the NDIS.

Unique skills:

1. Lived experience with disability
2. Knowledge of intersectionality
3. Intersectional thinking
4. Inclusive practice
5. Advocacy and human rights lens
6. Understanding of power dynamics
7. Cultural humility
8. Compassion and empowerment for others
9. Adaptibility and flexibility
10. Reflective practice

Previous experience:

In my previous roles as a Local Area Coordinator (LAC) and community development worker, I gained extensive experience working with individuals with disabilities and their families. I have worked closely with service providers, government agencies, and community organizations to coordinate and deliver support services to meet the needs of individuals with disabilities. Having worked as disability advocate, I have also advocated for the rights and needs of individuals with disabilities and their families, and have worked to promote inclusivity and equity in the community.

Through these experiences, I have developed a strong understanding of the challenges and barriers faced by individuals with disabilities and their families, and have gained valuable skills in communication, interpersonal skills, project management, leadership, research, and analysis. I have also developed a strong commitment to social justice and human rights, and a passion for promoting inclusivity and equity for all individuals.

These experiences have helped me build the skills and knowledge necessary to excel in this role, and have prepared me to work effectively with individuals with disabilities, their families, and service providers to promote independence, inclusion, and quality of life.

Other interesting roles:

As an authorised marriage celebrant, I have developed strong communication and interpersonal skills, particularly in working with diverse groups of people. I have also gained experience in event planning and coordination, which has helped me develop project management and leadership skills.

My experience as a former hobby weightlifter has taught me the importance of discipline, perseverance, and goal-setting, which are valuable skills in any career.

Having formerly lived in the USA has given me a broader perspective on different cultures and ways of thinking, which has helped me develop cultural competence and adaptability.

Having been a part of a local women’s football team in the past, I have gained experience in teamwork, leadership, and collaboration. I have also developed a strong sense of community and a passion for promoting inclusivity and equity for all individuals.

My experience in social media and marketing for my former local footy club and the Northern Territory peak body for people with disability has helped me develop sound marketing and communication skills, as well as experience in building and maintaining relationships with stakeholders.

As a self-taught graphic designer, I have developed creative skills and experience in designing logos, graphics, and websites for friends and services.

Lastly, being a mother to my boys has taught me the importance of time management, multitasking, and prioritising tasks. I wish I could clone myself or have more energy and more time to do more of what my brain wishes to do, but I am grateful for the skills and experiences that I have gained through my various roles and hobbies.
This diverse range of life experience has helped to form the person I am today and have contributed to my belief in possibilities.

What’s Auscare Support like?

Some of my favourite things, to date, about Auscare Support is that it is a space where everyone is inclusive, has a ‘can do’ attitude, knows how to balance professionalism with approachability and that they take a nurture approach to boosting others and providing opportunity for people to grow.

Life outside: 

Outside of work, I love to spend time with family and friends, and to carve time out for myself too. I am studying another degree, and love to be involved with my local community in my spare time, going on walks with women’s group, being a part of parent peergroup and finding ways to make sure life is a mixture of what excites my brain, lights up my heart and recharges my body.

To sum me up:

Quirky, outgoing, private, compassionate, hopeful. I am AuDHD and my birthday is in May, I feel that Gemini is the best representation of my personality which is a yin-yang.

Started with Auscare Support:

February 2024

What I do:

I am committed to empowering individuals to achieve their goals and lead fulfilling lives. With a strong focus on capacity building and a deep understanding of NDIS plans, I work closely with both Indigenous and non-Indigenous participants to navigate their journey towards success. Rooted in my identity as a proud Wiradjuri woman, I bring a unique perspective and cultural sensitivity to my work. I acknowledge and honour the wisdom of my elders, both past and present, as well as the future generations. This cultural grounding enables me to engage effectively with Indigenous and Torres Strait Islander participants, ensuring their needs are met with respect and understanding.

Unique skills:

Organisation skills, communication, understanding and ability to prioritise each situation and needs for every participant.

Previous experience:

With over three years of dedicated experience within the NDIS space, I bring a wealth of knowledge and expertise to my role as a Support Coordinator. My tenure in this field has equipped me with a deep understanding of the intricacies involved in achieving the best outcomes for each participant. 

Other interesting roles:

Drawing from my background in fast-paced work environments, I possess the agility and adaptability needed to navigate the dynamic nature of supporting NDIS participants as their needs evolve with the seasons. 

What’s Auscare Support like?

I am proud to be part of the Auscare team, where effective communication and unwavering support for support coordinators are prioritized from the very first interaction. 

Life outside: 

Outside of work, I find joy in caring for my many pets and cherishing quality time with my family and friends. As well as connecting to my culture through art.  These moments of connection and relaxation rejuvenate me, allowing me to approach my work with renewed energy and enthusiasm. 

To sum me up:

I find I bring empathy, integrity, and a strong work ethic to everything you do, both professionally and personally. 

Started with Auscare Support:

January 2024

What I do:

I work beside my clients to listen and hear what they need to live meaningful lives. My role is to link people with the supports and services that assist them to meet their NDIS goals. My role is to explain and present options and assist the client to make the decision that they feel is right for them.

Unique skills:

I have lived experience as a parent of children with special needs. I have worked with a vast diversity and range of ages and disabilities. I listen and seek direction of what the client wants their supports and services to “look like”.

Previous experience:

I have worked as a nurse for many years. I have worked in rehabilitation, I have been a support worker. I have over 25 years experience in disability. I went back to University at 40 to follow my passion to expand into mental health services and supports. I am an accredited mental health first aider.

Other interesting roles:

Each role that I have had, has packed my ability to think on my feet and be flexible. No two days are the same and there is no one size fits all way of working, we are all unique and individual

What’s Auscare Support like?

I love the structure and support. This organisation is well set up to support good practice.

Life outside: 

Riding my motorbike clears my head. I enjoy spending time with friends and family.

To sum me up:

I am passionate about life and working out what people need to make life better.

Started with Auscare Support:

July 2023

What I do:

As a Support Coordinator I love working together with the participants to help support them to achieve their goals and understand their NDIS Plans offering ongoing support and assistance.

Unique skills:

I have a diploma of Counselling and a Certificate IV in Mental Health and AOD.

Previous experience:

I have worked as a Support Coordinator for nearly 4yrs and love doing this role I now specialise in the DFFH space working alongside Child Protection and love this area of helping support the children, carers and case managers understand NDIS.This is a rewarding role and I feel like I can make a difference.

Other interesting roles:

Prior to this I worked in the Gas and Fuel industry in the customer service billing team.By being in a customer service role this helped me to develop to be compassionate and empathetic to vulnerable people.

What’s Auscare Support like?

Auscare support has been wonderful to work for. Everybody has been so kind and welcoming. Nothing is ever too much trouble. I love the flexibility of working from home.

Life outside: 

Married with adult twins (boy/girl) and 2 stepchildren. I also have a puppy called Leni who loves going for daily walks to the beach and 2 cats named Nala and Luna.

To sum me up:

Warm, caring and kind who strives on being organised.

Started with Auscare Support:

October 2023

What I do:

I support NDIS participants in building capacity to empower them to reach their goals. I do this by genuinely getting to know each client and their family, their needs and aspirations, and to create an effective and holistic plan that works for them.

Unique skills:

I am professional yet bubbly and approachable, with a high level of empathy. This empathy has enabled me to be successful in various roles throughout my career and is why I am driven and passionate about supporting people in achieving their goals.

Previous experience:

After completing a Diploma in Community Services (Case Management) I am now studying a Bachelor of Psychology. I have been working in the mental health sector for three years, working closely with NDIS participants and supporting clients along their journey to empowerment and peace.

Other interesting roles:

I worked as a hairstylist and salon manager for ten years. This experience set the foundation for my career, creating close client relationships built on trust and providing exceptional customer service. I have also worked in the real estate industry and trained as a meditation teacher

What’s Auscare Support like?

I love and resonate with Auscare’s pillars – I knew I was in the right place when I discovered these! On top of this, the Auscare team has been so welcoming and supportive.

Life outside: 

I have two children, practice yoga and meditation, play guitar, love to read and I am always studying courses of interest. My family and I love to snowboard, mountain bike, bush walk, and play Sunday afternoon board games!

To sum me up:

Warm, genuine, and empathetic, with a passion for supporting clients within the mental health and disability sectors.

Started with Auscare Support:

September 2023

What I do:

As a support coordinator, I strive to achieve the best possible outcome for each need in a timely matter. I will work with you and your support network to help you link into services that will help you achieve your goals. I’m happy to support participants remotely from homean d I can support participants face-to-face in the local community. I work with a participant to decide on the best possible approach and what works for them.

Unique skills:

I have the ability to always see a positive in every need and situation. I am very task-driven and strive to complete tasks in a timely fashion. I’m passionate about listening to each individual and getting to know each participant individually.

Previous experience:

I previously worked with the Department of Community and Justice by supporting out-of-home care children for the past 14 years which has led me to want to expand into supporting all aged participants who are on the NDIS with their capacity building and navigating the complex system of the NDIS.

Other interesting roles:

Other than working with the Department of Community and Justice, I have completed my diploma in community services that has helped me understand the best way to support the community by teaching me how to take a person-centered and holistic approach. I have lived experience of disability and navigating the NDIS.

What’s Auscare Support like?

I love working with Auscare as they have created a safe learning and working space, they have been very supportive and take a team approach. I like the flexibility of working from home it gives me the chance to have a good work/life balance.

Life outside: 

I have 5 children, 1 grandchild, and 3 cattle dogs. I love to garden, swim, and go for walks in the local community. I like to catch up with family and friends regularly for coffee.

To sum me up:

Kind and empathetic, non-judgemental, task-driven, and up for a chat.

Started with Auscare Support:

November 2019

What I do:

I work hard to support my NDIS participants to get the most out of their NDIS plans, fully utilise their funding and request plan reviews where necessary. I work with a lot of my clients to help them move out of hospital or nursing home care, often into appropriate accommodation.

Unique skills:

I bring dedication and a wealth of experience working in the human services area. I also like to engage with my clients, their families, support networks and service providers on a very regular basis to ensure my clients get the best possible outcomes.

Previous experience:

I have a history of working as an NDIS Local Area Coordinator (LAC) and a long report writing history from years working with NSW Justice and FACS.

My post school university education is extensive:

• Bachelor of Arts (Psychology) – UNE 1998
• Bachelor of Laws – UNE 2004
• Post Graduate Certificate in Drug & Alcohol Studies – USQ 2014
• Master of Social Work – CSU 2018

Other interesting roles:

I worked with NSW and Victoria Departments of Corrections for many years, specialising in working with sex offenders in Victoria. I have worked for FACS child protection services in NSW and I worked on mine sites when younger as a structural draftsperson.

What’s Auscare Support like?

I love Auscare Support. It’s a great, supportive organisation that also allows me a great deal of independence.

Life outside: 

I like gardening, spending time with family and my dogs and walking on the beach.

To sum me up:

I am a hard working committed person who genuinely cares about friends, family, and the clients and families I work with.

Started with Auscare Support: 

January 2021 

What I do:

I support people and help build capacity to understand their plan and get the best out of it while planning for the next one. The most rewarding part of my role as a Support Coordinator is seeing clients achieve their goals.

Unique skills:
I find it easy to join people in their world to create a connection and trust. I love building rapport with people and helping them to grow and gain confidence in themselves.

Previous experience:  

I have over 26 years’ experience working in the disability sector.

After starting my career as a support worker/key worker in a supported accommodation home for the Department of Education, Ageing, Disability and Home Care (ADHC), I moved on to a role with the Intensive Family Support program. The program supported families who had a child/children with a disability to connect with and maintain services in their community.

Other interesting roles: 

I worked at a horse-riding ranch!

What’s Auscare Support like?: 

Everyone has been so welcoming and supportive. I love the flexibility and the autonomy of being able to plan my day and to ensure that the time allocated to work with clients is 100% focused on them.

Life outside: 

I am a keen gamer in my spare time!

To sum me up:

I don’t think a sentence is supposed to go that long! Lol.

Started with Auscare Support:

June 2022

What I do:

I am a support coordinator, it’s my job to make sure that a participant’s needs are being met and their services are delivered according to their plan. 

Unique skills:

I lived in the USA for 28 years and have a good sense of humour.   

Previous experience:  

I started my nursing training in 1974 and have worked in the medical and healthcare industry since then. I am also a disability and aged care trainer.  

Other interesting roles:

I volunteer with the Australian Red Cross in emergency services on the local Mornington Peninsula team and in logistics in the Emergency Operations Centre. I also raise Guide Dog puppies for Guide Dogs Victoria.  I have a brand–new granddaughter. 

What is Auscare Support like: 

I like that everyone is accountable and the support from other departments is great. 

Life outside:

My kids, my granddaughter, AFL (go Lions). 

To sum me up:
My son says that I always try to help but sometimes help too much! 

Started with Auscare Support:

June 2023

What I do:

I support people to find independence through referring workers who can assist with the day-to-day routines.  I am looking forward to helping people achieve their life goals and feel secure in their day to day lives.

Unique skills:

I am a social worker who has worked in difficult situations and feel that any challenge presented, there is always a solution.  I have provided strong advocacy in the past and using these skills as a support coordinator will assist me in being persistent and supportive in this role.

Previous experience:

I have worked as a child advocate in the past, working hard to keep children and young people safe.   I have worked with families to achieve their life’s goals and ensuring that they can sustain their long-term goals.

Other interesting roles:

I have worked in isolated Communities to which there were no supports available to assist people in need.  I developed the community to include much needed agencies that could outreach or supply workers regularly to the town.

I feel that having worked under such difficult circumstances will assist me in seeking support and or building capacity in the area to reduce travel and anxiety to the participants I work with.

I worked holistically and consider everything possible solution in an effort to find a sustainable plan for the people I work with.

What’s Auscare Support like?

I am enjoying the supportive nature of Auscare Support and believe that this space will give me the tools to achieve my goals and the goals of my participants.

Life outside:

I own a family farm and have numerous animals that require my attention most days.  I enjoy being with my family and friends who give me a work/life balance and remind me to think about me.

To sum me up:

I am a person who has no limits when helping others.

Started with Auscare Support:

April 2021

What I do:

I connect my clients with the services that will help them to achieve their goals and aspirations. This includes support workers, psychologists, speech therapists, occupational therapists, day programs, short-term accommodation, group activities and supported independent living. 

Unique skills: 

I think one of my best qualities in this role is being adaptive and forward thinking.  My outlook is to always be positive and find something good out of every situation. 

Previous experience:  

I moved to the Gold Coast in 2018 from Tasmania to set up Disability Employment Offices across the Gold Coast and Tweed Regions. Finding employment opportunities for people with disabilities has been a long-term and strong passion that has helped improve and change people’s lives. 

What is Auscare Support Like:

Auscare Support offers me flexibility to enjoy my lifestyle and to do things I love. I can then also help others to achieve the things they dream of. It’s great to be with a supportive company with expert knowledge to help with any tricky situation.

Life outside:

I love the Gold Coast weather and enjoy exploring new places and trails, fishing and travel. I also enjoy painting, being creative and spending quiet times at home with family. 

To sum me up:

I like to be responsive to my participants and to get things done. 

Started with Auscare Support:

May 2023

What I do:

Ensure participants are well cared for, have adequate funding to assist them with their activities of daily living and most importantly, that participants have joy and meaning in their lives.

As your Support Coordinator I’ll work with you and/or your support network to link with support providers to assist you to meet your goals.

Unique skills:

listening to you about what you need and want,

learning from others who know you well (when appropriate),

thinking creatively and innovatively,

being knowledgeable about the NDIS,

having strong networks in community,

being person-centred and solutions focused.

Work with you to get the most out of your funding so you get the most out of your life.

Previous experience:  

My experience with the NDIS is on a personal level, I have a son who accesses the NDIS, I’m his advocate.

My knowledge and experience stems from learning first hand about the NDIS and supporting my son to access supports.

Other interesting roles:

I’m a Nurse, I’ve worked in both the acute and community sector for the past 12 years, I believe that with my nursing experience I can better understand your disability related needs.

Life outside:

Watching my 2 children’s sporting activities.

I enjoy camping/fishing with my family, we’re lucky enough to have a little shack at one of the most beautiful places in Tasmania.

I love to cook and experiment with new recipes.

To sum me up:
I would describe myself as innovative, creative, adaptable to change, a fast learner and someone who is prepared to go above and beyond what is required to achieve the best possible results.

Started with Auscare Support:

May 2023

What I do:
As a Support Coordinator I will work with you and your support network to work towards helping to achieve your goals, live more independently, be included in your community and identify your personal support needs.

Unique skills:
Skills that relate to my day-to-day job are not limited to include: Trauma informed practice, critical thinking, patient, creativity, creative problem solving, I have lived experience with trauma and disability which I believe gives me a deeper understanding of the challenges that face children and young people with disabilities in the out of home care sector and taking a holistic approach to each individual.

Previous experience:  

House parent in OOHC

Foster Carer

Disability and Aged Care Support worker

SIL Team Leader

Day Service, Outreach and Group Activities Service Coordinator

Other interesting roles:

Telephone IT Support dealing with people over the phone trying to problem solve technical issues to people that may not have any knowledge in this area.

Security Guard in various venues dealing with some culture diversity and language barriers.

Community Banking creating and assisting in a variety of community activities and functions.

Meal on Wheels being repour within the community and community providers

What’s Auscare Support like?:

Auscare Support are very welcoming and supportive. I am looking forward to getting to know the team and building rapport and relationships.

Life outside:

My dog, being creative- woodwork, Cricut machine, visual and creative arts, plants, seeing my best friend, camping and spending time in nature.

To sum me up:
I am a driven, hard-working and am passionate about community, equality and working with disadvantaged children.

Started with Auscare Support:

May 2023

What I do:

I am a Support Coordinator for Auscare and help NDIS participants build their independence and work towards achieving their goals. This is done through working with and connecting participants with supports and services who can help them with their goals.

Unique skills:

I have worked with participants from a vast variety of backgrounds circumstances and am able to build trusting professional relationships with both participants and providers.

Previous experience: 

I have worked in community services for 8 years including support coordination, public housing and mental health. This experience has helped me see the many challenges that people face day to day and has helped me build my empathy so that I can support people with compassion and dignity.

What’s Auscare Support like?

Working with Auscare has been very supportive.

Life outside:

I enjoy going to the beach and spending time with my family.

To sum me up:

I like to make life fun.

Started with Auscare Support:

January 2023

What I do:

My aim for my clients as a support coordinator is to demystify the NDIS and help them understand the funding in their plans, and what this can mean for them in terms of achieving their life goals in day to day life. 

I enjoy working with my clients’ and their families/support networks to expand their horizons and connect them with the supports that suit them. 

Unique skills:

Interpersonal relationship skills, verbal and written communication skills, well organised, ability to empathise with other peoples’ situations. 

Other interesting roles:

I have worked in two main industries apart from human services being hospitality and the veterinary industry. Both of these roles I was in a management position which has helped me learn to mentor and appreciate my team of workers and to have a better understanding of human behaviours.  

What’s Auscare Support like?

So far, my experience with Auscare Support has been wonderful! They have welcomed me into the team with open arms. The onboarding process was informative, easy to follow and well thought out.  

Life outside:

Life outside of work keeps me very busy! With two young children, aged 5 and nearly 2. I love to be outdoors with my family and friends, and I also have a strong passion for exercise and anything relating to animals. 

To sum me up:

People in my life describe me as caring, competent and organised. 

Started with Auscare Support:

March 2023

What I do:

I am a Support Coordinator with Auscare and I help empower people with disability and their families to build capacity and confidence. I help them navigate the NDIS by exploring options best suited to them and ensuring funds are utilised effectively so that people can get the most out of their Plan. 

Unique skills:

I have strong Emotional Intelligence skills which means that I understand, collaborate and communicate well with people. I also have exceptional social skills and so am able to develop and maintain strong and effective relationships. I am committed to self-directed motivation and learning whilst also being and enthusiastic and valued team player. 

Previous experience: 

I started working in Disabilities in 2017 with Greenacres Disability Services as a combined Support Worker and Café Manager, I was privileged to mentor, train and guide five supported employees in fulfilling their dream of gaining permanent employment. I enjoyed empowering them to develop skills and confidence to achieve workplace and personal goals. I was able to gain insight into the NDIS and understand the importance of connecting people with disability to the right services so that they achieve the best possible outcomes in their lives.  

After leaving Greenacres, I had my beautiful boy and then went on to become the Business Supports Manager at The Collective Beat where I supported over 100 small, creative businesses and helped them to fulfil their business dreams, goals and targets. I was responsible for networking, researching and recruiting new businesses, coordinating all movements and liaising with them to promote improvement and development. I enjoyed my time here but felt there was something missing and always had the underlying urge and desire to find more fulfilling employment working back in the disability sector, which led me to where I am now. I’ll never forget when I saw the advertisement on Seek for the Support Coordinator role, I knew at that very moment that is was the role I had been waiting for! 

Other interesting roles:

I have been fortunate enough to have a very colourful and exciting career being a tour guide for Contiki Holidays, a Cruise Director on a vessel in the Great barrier Reef Whitsundays and a Stewards and Yacht Cook on a sailing vessel in the Mediterranean. All of these roles allowed me to work with and experience people from all walks of life and to develop the exceptional communication and social skills that I have today. All of my roles have required me to deliver excellent customer service and experiences which I pride on myself on being able to offer. I believe of my roles have led me to where I am now and taught me so many valuable skills to help me to thrive as a Support Coordinator. 

What’s Auscare Support like?

I am only new to Auscare but even from the interview stage with Michelle Burton and Michelle King I could tell Auscare is a company that highly values its employees and works hard to offer a wonderful and supportive working environment. I knew from then on that I would enjoy working with Auscare very much. 

Life outside:

I love spending time with friends and family, going to the beach and having adventures with my husband and beautiful 2 year old boy who was born with a physical disability with symbrachydactyly of the left hand and will eventually need his own NDIS Plan one day. I love listening to audiobooks (because I struggle to find the time to read anymore!), all types of music, dancing with my 2 year old, chasing thrills and generally just making the most out of life. 

To sum me up:

I have a very big heart, am fun-loving and spontaneous and am always up for an adventure! 

Started with Auscare Support:

March 2023

What I do:

I work with participants to identify not only their personal support needs, but also their life goals.  I assist in making plans to achieve these, and help implement services that are appropriate and beneficial; so that my clients can live their best lives. 

Unique skills:

My life so far has spanned three continents, which has given me a unique understanding of multiple cultures and religions, and the importance these can play in people’s lives.  This experience allows me to easily relate to participants from all walks of life, including those with diverse backgrounds.  I also speak multiple languages. 

Previous experience:

I have worked as a Support Worker in both aged care and disability care my entire adult life.  I feel this “hands on” experience has taught me the importance good support plays in participant’s lives; and allows me to be a better Support Coordinator as a result. 

Other interesting roles:

I studied psychology in Europe for 3 years, before deciding it wasn’t what I wanted to do in life.  Even though I didn’t complete that degree, I still like to think I learned a lot about human behaviour, and the importance of good mental health to living a happy life. 

What’s Auscare Support like?

My relationship with Auscare Support is very similar to the one I have with my clients! They take the time to understand my work and life goals, and support me to achieve them. 

Life outside:

I am a mother to two young children, and “bonus” mother to four others!  Between my family and my work, my life is very full!  But I have a passion for traveling on the rare occasion I still get the chance. 

To sum me up:

I like to think I’m genuine, caring, friendly and positive.  I’m always smiling!  I really want to help my clients get the most out life! 

Started with Auscare Support:

November 2021

What I do:

I help support participants in understanding and utilizing their NDIS plan through helping to identify and arrange suitable supports, building their capacity and helping them to achieve their goals.

Unique skills:

Communication is vital in dealing with all relevant parties and being able to arrange and organise suitable supports for the NDIS participant. I have strong knowledge of the NDIS and relevant community supports involved with the NDIS.

Previous experience:

I have worked as a delegate/planner/LAC/plan manager and previously with disability employment support, and housing, so I have a wide array of skills and knowledge that I can use in my role. I don’t know any other support coordinators that have the same breadth of experience, or unique journey, that I have had. 

Other interesting roles:

I have worked at Southern Cross University, and a range of administrative roles. I have a background in human resources, after completing a degree in health services management, and post-graduate certificate in human resource management.

What’s Auscare Support like?

Auscare Support has amazing people, and I love working with them. There is a great variety of people with different skills and backgrounds, and we all work together to provide the best support possible.

Life outside: 

My wife and son live on a property in northern NSW and we have beef cattle and chickens. I love working with animals just as much as people. I have written a self-help book with my wide array of previous employment and enjoying writing and reading in any spare time that I have.

To sum me up:

I am hard-working and dedicated in helping others in a kind and friendly way. I love my family, friends and creating a more positive future for others.

What I do:

I support NDIS participants to understand and use their plan to achieve their goals. I take a person-centred approach to support participants to understand their plan, have choice and control, and use their NDIS plan effectively. I help connect participants to providers, mainstream and community supports and provide support for plan reviews.

Unique skills:

I have a Bachelor of Education and Master of Public Health (health promotion and research). I also have life experience as a sibling, aunty and parent of an adult daughter with a disability. My experience with the education, health and disability sectors combined with life experience strengthens my skills as a support coordinator.

Previous experience:

I have previous experience working as a local area coordinator (LAC). I have also worked with children, their families and carers in a variety of roles in the education and early childhood sector. My previous experience has allowed me to understand the uniqueness and
complexity of individuals and their supports and how best to support them. I use an individualised, strengths-based approach combined with strong interpersonal skills to help support clients achieve their goals.

Other interesting roles:

I have operated my own small business, worked as an English as a second language teacher, volunteered as a Primary Ethics teacher and even worked as a dental assistant.

What’s Auscare Support like?:

Auscare Support is professional, responsive and provides a unique individualised and person-centred service. Auscare Support understands the needs of their clients and provides professional support and training so that the best outcomes are achieved for everyone.

Life outside:

I enjoy music, art, travel, coffee, studying, spending time with my family and going for walks with my dog.

To sum me up:

I am curious, dedicated, ethically driven, a life-long learner and appreciate the small things in
life.

Started with Auscare Support:
July 2020

What I do:

I connect participants to services within the community, including crisis support. I also make sure that I connect with my clients weekly to see how they are going and assist them to fulfil their goals using their allocated funding in the best ways possible.

Unique skills:

I bring personal experience of the disability sector to my role at Auscare Support and have the ability to advocate for myself and others with patience and determination.

Previous experience:

I worked at Family Advocacy and volunteered to help friends connect with services in the community (pre NDIS).

Other interesting roles:
I have also worked in the hospital system in mental health.

What’s Auscare Support like?
I love helping people and love that Auscare support can enable me to do this.

Life outside:

I like diamond painting, handcycling, walking my dog Elvis, going out for coffee with my partner and with friends.

To sum me up:

“It’s not what you do, it’s how you do it! It’s not what you see, it’s how you look at it! It’s not how your life is, it’s how you live it.” —Unknown

Started with Auscare Support:

February 2021

What I do:

I assist participants with maximising the usage of their NDIS plans and funding to achieve their goals and support them in building capacity and skills.

Unique skills:

Positive influence and thinking outside the box. I bring creativity and imagination to overcoming challenges my clients face.

Previous experience:

I have done support work, worked with CALD communities, have been in disability service provider management as well as a psychology therapy assistant.

Other interesting roles:

I have a unique and varied past, which includes: photographer, chef, aircraft interior designer, florist, motor trimmer and executive assistant.

What’s Auscare Support like?

It’s a flexible, autonomous and supportive organisation.

Life outside:

I enjoy photography, swimming, hiking, cooking and art.

To sum me up:

I can adapt to any situation and thrive in a fluctuating environment. I transform unexpected obstacles into stepping stones for achievements.

Started with Auscare Support:

January 2020

What I do:
My role is to support clients with understanding and implementing their NDIS Plan as well as help determine their support, therapy or care requirements. I prioritise capacity building, with an emphasis on choice and control.

Unique skills:
I’m a parent of a child with a disability so I am able to relate as a Carer as well as Support Coordinator in my role. The opportunity to make a difference and play a part in achieving positive outcomes for my clients is the most rewarding part of my role as a Support Coordinator.

Previous experience:  

I started my career in the disability sector eight years ago. I have experience working as a Support Worker, a Teacher’s Aide and as an Office Manager in a School for Specific Purposes.

Other interesting roles:

My son has Muscular Dystrophy and uses an electric wheelchair for mobility. I am the Junior Coordinator of Wheelchair Soccer. I help to establish junior teams in the NSW Powerchair Football competition so that my son, and other young people with a disability, can participate.

What’s Auscare Support like?:

As a parent who has a child with a disability, the flexibility to schedule my own work hours is so important. It ensures that my clients receive the highest level of service whilst my son receives all of the care he needs.

Life outside:

I enjoy swimming and paddle boarding.

To sum me up:
I am very family focused, diligent, loyal and passionate about supporting others.

Started with Auscare Support:

October 2017

What I do:

I support participants and their families to get the best outcomes from their NDIS Plan. I contact and liaise with service providers and link participants with community networks.

Unique skills:

I am caring, empathetic, funny, and have a positive attitude.

Previous experience:

I started my career in the disability sector as an employment consultant then became a vocational counsellor in injury management. I worked as a specialist rehabilitation counsellor and rehabilitation specialist, supporting injured workers to return to work.

I have also been a Support Worker and a team leader at a group home, a youth mentor and case manager before moving into a Support Coordinator role.

Other interesting roles:

I’m an actor and occasionally get short roles and television commercials!

What’s Auscare Support like?

I love the teamwork, autonomy, and the support I get from my coaches, colleagues, and management. I love the collaboration with families, community and clinical supports. I believe we put people before profits, and I love that.

Life outside:

I hang out with my daughter, listen to music, and play ukulele.

To sum me up:

“The future belongs to those who believe in the beauty of their dreams.”- Eleanor Roosevelt. I think we should all believe in our dreams.

Started with Auscare Support:

September 2020

What I do:

I establish links between participants and service providers, resolve complex issues, engage in higher level inter-agency liaison for complex cases as well as project research.

Unique skills:

I have the ability to conceptualise a variety of solutions to achieve the best outcome for my clients. I have an in depth knowledge of local service providers and an extensive network within the Shoalhaven disability and community welfare sectors. This ensures that my clients connect with the service providers best suited to meet their needs.

Previous experience:

I’ve been an out-of-home care caseworker; a disability group home manager; a disability caseworker; strategic policy developer and business owner. Did I mention multitasking mum?

Other interesting roles:

I am a lead trail rider at a recreational horse riding ranch!

What’s Auscare Support like?

I receive amazing support from my Plan Managers and Support Coordination coach. Can’t praise them enough. They are smart, responsive and knowledgeable.

Life outside:

I like to go to the gym and research health and nutrition.

To sum me up:

I will always put a different spin on a situation and offer a perspective that you had not previously been aware of.

Started with Auscare Support:

April 2022

What I do:
My role supports NDIS participants in understanding their plan and the complexities of the NDIS.  By using my in-depth knowledge, I connect participants to providers that understand their needs so they can achieve their goals. I also help participants to connect with community and mainstream supports and prepare for NDIS plan reviews.

Unique skills:

I have a Bachelor of Science (Cognitive and Brain Sciences), with a specific interest in neuropsychology. I also am a person with a physical disability and have first-hand experience in navigating the health system. I believe that my experiences in navigating the complexities of the NDIS and engaging and managing agreements with providers, allows me to empower participants to develop their own knowledge and capacity to engage with their providers and the NDIS.

Previous experience:

I have experience as a local area coordinator and am well connected to communities in Western Sydney and the Illawarra. I want to ensure every person understands their plan and is connected to supports, so that they can use their plan as intended.

Other interesting roles:

I have worked as a violin teacher, sleep technician and dental practice manager. They have allowed me to develop my skills in building rapport, communicating with people from diverse backgrounds, as well as the ability to think on my feet and creatively produce solutions that help the people I work with.

What’s Auscare Support like?:

I have valued the level of training and support provided at Auscare Support. I believe that they are unique in that they don’t require us to have KPIs, and instead I am able to provide my participants with the time that they need to understand and implement their plan.

Life outside:

I am a keen volunteer and love to travel. I have been to 29 countries and enjoy savouring the experiences and customs of different cultures.

To sum me up:

I am passionate about social inclusion and human rights, and as an optimist I see the bright side in every situation.

Started with Auscare Support: July 2020

What I do:

My greatest joy is connecting with people. I help clients to build confidence and skill in their daily life to help them to reach their goals. I love to assist others and make the most of the opportunities available in their community.

Unique skills:

I have an ability to know where things need to go and see opportunities.

Previous experience:

I have a really mixed and varied variety of roles that have given me a broad life experience. I worked for 13 years as a Support Worker before joining the Auscare Support Coordination team. I have seen first hand some of the challenges that participants face in their daily life. I reflect on these experiences when considering support solutions for my clients.

Other interesting roles:

I have conducted yoga classes and have experience with various counselling modalities.

What’s Auscare Support like?

I think it’s a good company and progressive.

Life outside:

I like to be with friends or relax in the sun – clean my house or garden – I don’t mind. I value having some spare time though because my life is pretty full.

To sum me up:

I’m warm, astute and caring.

Started with Auscare Support:

April 2021

What I do:

I offer individualised and person-centred support to my clients. I love to help them build capacity, and support them to exercise choice and control as I assist them with achieving their goals.

Unique skills:

I think outside of the box. I am compassionate and a great listener.

Previous experience: 

I worked as a disability advocate for a well-known organisation in the sector. It was a rewarding role and I was able to help many people with a disability to overcome challenges they were facing. I helped people to navigate their support networks, advocate for their individual rights, develop their self-advocacy skills and promote cultural awareness.

I am a proud Kamilaroi woman and the mum of a beautiful daughter with autism. When my daughter finished school, I found there were many gaps in supporting children transition to young adults and I wanted to be involved in helping to close those gaps.

Other interesting roles:

I have also worked as a credit analyst.

What’s Auscare Support like?:

Auscare is focused on assisting NDIS participants to achieve their goals and the organisation is  raising the standards in disability care. Working with Auscare Support empowers me to make a difference in my local community. Working with Auscare Support also provides me with excellent work/life balance.

Life Outside

I enjoy oil painting, horse riding, camping and 4WD driving.

To sum me up:

I am a mother, a fierce advocate and a great friend. I am professional, hardworking, reliable, and results driven. I get things done!

Started with Auscare Support:

September 2022

What I do:

As a Support Coordinator for Auscare I am an advocate of self-management and direction with a passion for empowering people with disability to take control. I help participants understand and implement their plans, help them build capacity to live a good life.

Unique skills:

My skills in leadership and mentoring, my personal passion for helping people and making them feel safe and cared for were certainly easily transferred over into the disability sector and the role of a Support Coordinator.

Previous experience:

I have two decades of experience in front-line emergency health and front-line health management as a Paramedic. My last 10 years of service have been in senior leadership roles, where I have supervised and mentored teams of up to 100 members

Other interesting roles:

I have been a valued consumer council member and strong advocate for stroke with the National Stroke Foundation after suffering a stroke myself at a young age. I have spoken and presented my own case study at many stroke conferences held all over Australia

What’s Auscare Support like:

Auscare gives me the flexibility to ensure that I have a great balance of work and life.  My schedules are more flexible and this enables me to give 110% into my role as support coordinator.

Life outside:

I enjoy the gym, spending quality time with my family and friends and getting out in the sunshine for my vitamin D!.

To sum me up:

I bring a grounded approach to all I do and are dedicated to fostering good health and well-being on all levels.

Started with Auscare Support:

July 2020 

What I do:

I enable participants to maximise the use of their NDIS funding to help them achieve their goals. I work closely with my clients to find and connect them to the service providers best suited to meet their needs.

Unique skills:

I offer compassion, honesty and first-hand experience dealing with the NDIS as a parent of a child with a disability. Making a positive difference to the lives of my clients and their families is very rewarding.

Previous experience:

I have worked in people-centric roles, which enables me to foster strong relationships with my clients.

Other interesting roles:

I have worked in the tourism industry and had the opportunity to travel the world. 

What’s Auscare Support like?

I really enjoy it. The role offers me flexibility and the culture of the company and the people working in it are amazing!

Life outside:

I enjoy spending time with family and friends.

To sum me up:

I’m all about people.

Started with Auscare Support:

April 2022

What I do:

I enjoy assisting people to get the most out of their NDIS plans and utilise their funding. The best part of being a support coordinator is witnessing my clients achieve their goals and be happy in their lives.

Unique skills:

I am a very empathetic and a positive person. I have a good rapport with my current clients. I am very productive within my workload and think outside the box.

Previous experience:

In the past 10 years, I have worked as a support worker. I started in aged care for the first 5 years and went onto working with the disability community for the remainder. I absolutely love helping people to thrive, which is why I have moved into my current role.

Other interesting roles:

Before working as a support worker, I worked at Holden in Adelaide making cars.

What’s Auscare Support like?

I find everyone so supportive and happy to help if any issues arise. It’s a lovely working-family feel.

Life outside:

I have two young girls who keep me very busy between sports and schooling. I also play netball, basketball and try to keep fit where I can. I also have two beautiful dogs (mini schnauzer and soft coated wheaten terrier) and my cat, which are part of the family. There is never a dull moment in my house.

To sum me up:

I tend to put others first. I love to make people happy and smile. I am easy going and get along with everyone.