Elle
Started with Auscare Support:
June 2024
What I do:
As a support coordinator I help individuals with disabilities to navigate the NDIS, and connect them with various services to suit their needs and goals so they are able to live their best life.
Unique skills:
Empathy, Patience.
Previous experience:
Previously worked as an OT assistant and support worker. These were my first roles in the disability sector, I found them both very rewarding and they have given me plenty of skills to help me as a support coordinator.
Other interesting roles:
Orthodontic assistant- this fast paced environment taught me how to work effectively and efficiently whilst also caring for patients. Beauty therapy. This one is in the name “therapy” my days as a beauty therapist taught me how to listen and understand clients needs not only physically but mentally.
What’s Auscare Support like?
Auscare support is amazing. The definition of team spirit. Everyone is supportive and kind.
Life outside:
I love to go camping with my husband and 3 kids. We love to travel around. When we are home we all love to ride motorbikes and play soccer.
To sum me up:
Fun and sometimes loud, yet caring and kind.
Adrienne
Started with Auscare Support:
May 2024
What I do:
As a Support Coordinator, I support people to build their independence, gain a better understanding of their NDIS plan and coordinate their supports. I am passionate about supporting people to reach their goals.
Unique skills:
Strong relationship building skills, empathetic, organised, person-centred, efficient, calm under pressure and a happy disposition.
Previous experience:
I started my career as a School Learning Support Officer supporting children with disabilities in schools. I found this role extremely rewarding and it kickstarted my career in the disability sector.
I then began working as an ABA Therapist working with children with Autism. From there I found Support Coordination and have been in the role since.
Other interesting roles:
In the past I have volunteered in animal shelters, worked as a Childcare Educator as well as a Nanny for various families. These roles helped me to further develop my ability to display compassion, build relationships and face challenges head on.
What’s Auscare Support like?
Auscare is extremely supportive whilst always striving for the best outcomes.
Life outside:
Coastal swimming, spending time with my dog outdoors, spending time with family and watching the footy.
To sum me up:
I am genuine, caring and driven to achieve the best possible outcomes for the people I support.
Lisa
Started with Auscare Support:
April 2024
What I do:
As a Support Coordinator, I assist people with diverse needs to implement NDIS plans & build teams around them to enable skill development, solution finding & enhancing participation in community life.
Unique skills:
I’ve worked in the local community (Far North Coast/Northern Rivers/ Bundjalung Country) for many years in various community service roles, from domestic violence court support,
Previous experience:
I have worked in disability in variety of roles from, managing day programs, sector support, alcohol & other drug counselling, mental health support & now support coordination.
Other interesting roles:
Interests are in dementia, traumatic brain injury, mental health.
What’s Auscare Support like?
The welcome & the can do attitude.
Life outside:
Environmental protection, social justice, cloud appreciation & growing gardens.
To sum me up:
I’m a quiet observer that gets things done.
Megan
Started with Auscare Support:
November 2023
What I do:
I provide NDIS Support Coordination services to parents of children with disabilities in Canberra and the greater region. I guide them through the process, help them understand their NDIS funding, and connect them with relevant services, all while considering their unique family dynamics and challenges.
Unique skills:
Having a child with a disability I understand the challenges that parents face as they navigate life, a disabled child and the NDIS system. The challenges and stress that it can put on the family unit.
Previous experience:
With a background in Project Management and firsthand experience as a parent of a child with severe disabilities, I offer a combination of organizational and empathetic skills to navigate the NDIS system effectively.
Other interesting roles:
I have a decade of experience as a Project Manager, which has honed my ability to manage complex processes and work with diverse teams. My personal experience as a parent has given me insights into the challenges these families face.
What’s Auscare Support like?
Auscare Support is a fantastic organization that values client care and support. I appreciate the collaborative and compassionate nature of our team, which aligns perfectly with my mission to assist families in need.
Life outside:
I’m passionate about playing netball and coaching, fostering teamwork and sportsmanship. It’s a great way to unwind and give back to the community.
To sum me up:
I’m a dedicated NDIS Support Coordinator, leveraging my project management expertise and personal experiences to assist families of children with disabilities effectively.
Wayne
Started with Auscare Support:
March 2024
What I do:
As a Support Coordinator, I work with clients to navigate their NDIS plans, to coordinate their supports and assist to work through service system barriers for them.
Unique skills:
I have a thorough understanding of Justice (both youth and adult), mental health, housing and health systems. Previous work as a Behaviour Support Practitioner working with people with Acquired Brain Injuries
Previous experience:
Positive Behaviour Support Practitioner – working with clients with ABI’s
Specialist Support Coordinator – working with some of the most complex clients in the state across Justice and Mental Health settings.
Other interesting roles:
Previous to studying psychology I worked as a Graphic Designer! I have the ability to think creatively about situations and come up with solutions others might not see.
What’s Auscare Support like?
Auscare provides an amazingly supportive environment to allow me to do the work which matters most to me – helping participants!
Life outside:
I love running and often do my local Parkrun with my wife and two young kids (as I push them slowly uphill in a trailer!)
To sum me up:
I am a compassionate person who is willing to stick with you through any challenges.
AREAS OF EXPERTISE
Acquired Brain Injury Autism Development Delay Global Development Delay Other Neurological Other Physical Other Sensory Speech Psychosocial Disability Spinal Cord Injury StrokeExperience with
Capacity Building Change of Circumstances Complex Behaviours Complex Care Equipment Home Modifications Individualised Living Options (ILOs) Level 2: Coordination of Supports Level 3: Specialist Support Coordination LGBTQIA+ Plan Reviews SDA SIL The Administrative Appeals Tribunal Trauma Under 18s Young AdultJade
Started with Auscare Support:
March 2024
What I do:
As a Support Coordinator, I work with Participants to navigate the NDIS, empower them to build capacity by engaging service providers and assist them to achieve their goals.
Unique skills:
I am patient, empathetic and have an eye for detail. I strive to connect with each Participant by listening to what they want to achieve and empower them to make informed decisions. I am a critical thinker and creatively solve problems to addressing barriers to accessing services.
Previous experience:
After completing a Bachelor of Policing and Bachelor of Social Science (Honours), I worked for the NSW Police Force for ten years in a range of roles including intelligence coordination for Counter Terrorism and project lead for Hate Crime. More recently I’ve worked as an Operations Manager in the allied health services sector, advocating for quality supports and ensuring compliance with the NDIS. My unique work experience has allowed me to gain a robust understanding of how people living with disabilities are impacted by the criminal justice system, care agencies, the local community and their families.
Other interesting roles:
I have a passion for being involved in the community and have been volunteering with the Rural Fire Service in NSW, which has led me to form connections with a range of people coming together to give back to the community and built my resilience in dealing with challenging situations.
What’s Auscare Support like?
Auscare’s passion for empowering and innovating support for individuals shines through in every employee and their genuine care for their work. The ability to have independence and flexibility is also great for work/life balance.
Life outside:
My family are very much outdoor people! Any spare time I have with my husband, two children and our long-haired chihuahua is spent in nature. Fishing, snorkeling, four-wheel driving, and hiking are our favourite activities.
To sum me up:
I am a compassionate, adaptable, and curious soul, with a thirst for knowledge and have a knack for finding solutions in every situation.
Quin
Started with Auscare Support:
February 2024
What I do:
As a Support Coordinator, I assist participants with various disabilities, creating personalised plans, connecting them to relevant services, and providing tools for independent living. My aim is to empower and support every participant in leading a fulfilling life and feel confident navigating the NDIS.
Unique skills:
Previous experience:
In my previous roles as a Local Area Coordinator (LAC) and community development worker, I gained extensive experience working with individuals with disabilities and their families. I have worked closely with service providers, government agencies, and community organizations to coordinate and deliver support services to meet the needs of individuals with disabilities. Having worked as disability advocate, I have also advocated for the rights and needs of individuals with disabilities and their families, and have worked to promote inclusivity and equity in the community.
Through these experiences, I have developed a strong understanding of the challenges and barriers faced by individuals with disabilities and their families, and have gained valuable skills in communication, interpersonal skills, project management, leadership, research, and analysis. I have also developed a strong commitment to social justice and human rights, and a passion for promoting inclusivity and equity for all individuals.
These experiences have helped me build the skills and knowledge necessary to excel in this role, and have prepared me to work effectively with individuals with disabilities, their families, and service providers to promote independence, inclusion, and quality of life.
Other interesting roles:
As an authorised marriage celebrant, I have developed strong communication and interpersonal skills, particularly in working with diverse groups of people. I have also gained experience in event planning and coordination, which has helped me develop project management and leadership skills.
My experience as a former hobby weightlifter has taught me the importance of discipline, perseverance, and goal-setting, which are valuable skills in any career.
Having formerly lived in the USA has given me a broader perspective on different cultures and ways of thinking, which has helped me develop cultural competence and adaptability.
Having been a part of a local women’s football team in the past, I have gained experience in teamwork, leadership, and collaboration. I have also developed a strong sense of community and a passion for promoting inclusivity and equity for all individuals.
My experience in social media and marketing for my former local footy club and the Northern Territory peak body for people with disability has helped me develop sound marketing and communication skills, as well as experience in building and maintaining relationships with stakeholders.
As a self-taught graphic designer, I have developed creative skills and experience in designing logos, graphics, and websites for friends and services.
Lastly, being a mother to my boys has taught me the importance of time management, multitasking, and prioritising tasks. I wish I could clone myself or have more energy and more time to do more of what my brain wishes to do, but I am grateful for the skills and experiences that I have gained through my various roles and hobbies.
This diverse range of life experience has helped to form the person I am today and have contributed to my belief in possibilities.
What’s Auscare Support like?
Some of my favourite things, to date, about Auscare Support is that it is a space where everyone is inclusive, has a ‘can do’ attitude, knows how to balance professionalism with approachability and that they take a nurture approach to boosting others and providing opportunity for people to grow.
Life outside:
Outside of work, I love to spend time with family and friends, and to carve time out for myself too. I am studying another degree, and love to be involved with my local community in my spare time, going on walks with women’s group, being a part of parent peergroup and finding ways to make sure life is a mixture of what excites my brain, lights up my heart and recharges my body.
To sum me up:
Quirky, outgoing, private, compassionate, hopeful. I am AuDHD and my birthday is in May, I feel that Gemini is the best representation of my personality which is a yin-yang.
Janine
Started with Auscare Support:
January 2024
What I do:
I work beside my clients to listen and hear what they need to live meaningful lives. My role is to link people with the supports and services that assist them to meet their NDIS goals. My role is to explain and present options and assist the client to make the decision that they feel is right for them.
Unique skills:
I have lived experience as a parent of children with special needs. I have worked with a vast diversity and range of ages and disabilities. I listen and seek direction of what the client wants their supports and services to “look like”.
Previous experience:
I have worked as a nurse for many years. I have worked in rehabilitation, I have been a support worker. I have over 25 years experience in disability. I went back to University at 40 to follow my passion to expand into mental health services and supports. I am an accredited mental health first aider.
Other interesting roles:
Each role that I have had, has packed my ability to think on my feet and be flexible. No two days are the same and there is no one size fits all way of working, we are all unique and individual
What’s Auscare Support like?
I love the structure and support. This organisation is well set up to support good practice.
Life outside:
Riding my motorbike clears my head. I enjoy spending time with friends and family.
To sum me up:
I am passionate about life and working out what people need to make life better.
Tanya
Started with Auscare Support:
July 2023
What I do:
As a Support Coordinator I love working together with the participants to help support them to achieve their goals and understand their NDIS Plans offering ongoing support and assistance.
Unique skills:
I have a diploma of Counselling and a Certificate IV in Mental Health and AOD.
Previous experience:
I have worked as a Support Coordinator for nearly 4yrs and love doing this role I now specialise in the DFFH space working alongside Child Protection and love this area of helping support the children, carers and case managers understand NDIS.This is a rewarding role and I feel like I can make a difference.
Other interesting roles:
Prior to this I worked in the Gas and Fuel industry in the customer service billing team.By being in a customer service role this helped me to develop to be compassionate and empathetic to vulnerable people.
What’s Auscare Support like?
Auscare support has been wonderful to work for. Everybody has been so kind and welcoming. Nothing is ever too much trouble. I love the flexibility of working from home.
Life outside:
Married with adult twins (boy/girl) and 2 stepchildren. I also have a puppy called Leni who loves going for daily walks to the beach and 2 cats named Nala and Luna.
To sum me up:
Warm, caring and kind who strives on being organised.
Carly
Started with Auscare Support:
October 2023
What I do:
I support NDIS participants in building capacity to empower them to reach their goals. I do this by genuinely getting to know each client and their family, their needs and aspirations, and to create an effective and holistic plan that works for them.
Unique skills:
I am professional yet bubbly and approachable, with a high level of empathy. This empathy has enabled me to be successful in various roles throughout my career and is why I am driven and passionate about supporting people in achieving their goals.
Previous experience:
After completing a Diploma in Community Services (Case Management) I am now studying a Bachelor of Psychology. I have been working in the mental health sector for three years, working closely with NDIS participants and supporting clients along their journey to empowerment and peace.
Other interesting roles:
I worked as a hairstylist and salon manager for ten years. This experience set the foundation for my career, creating close client relationships built on trust and providing exceptional customer service. I have also worked in the real estate industry and trained as a meditation teacher
What’s Auscare Support like?
I love and resonate with Auscare’s pillars – I knew I was in the right place when I discovered these! On top of this, the Auscare team has been so welcoming and supportive.
Life outside:
I have two children, practice yoga and meditation, play guitar, love to read and I am always studying courses of interest. My family and I love to snowboard, mountain bike, bush walk, and play Sunday afternoon board games!
To sum me up:
Warm, genuine, and empathetic, with a passion for supporting clients within the mental health and disability sectors.