Started with Auscare Support:

July 2025

What I do:

I work as a Support Coordinator, helping NDIS participants make the most of their plans by connecting them with the right supports and services that suit their individual needs and goals. I coordinate informal, mainstream, and funded supports, and ensure everything is running smoothly. My role also includes supporting participants in expressing their needs and guiding them through changes or transitions.

Unique skills:

I love connecting with and supporting people. I always do my best to encourage individuals to engage with their communities and build genuine relationships with them. This helps me better understand the challenges they face and develop effective strategies to provide the best possible support.

Previous experience:

I’ve been working in the mental health sector for over seven years and bring both professional and personal insight to my role. Having grown up in a socially complex environment and with close family members experiencing mental health challenges, I believe this helps me genuinely empathise with the people I support. My background includes working as a Therapy Aide, where I helped implement OT support plans to improve individuals’ mental health and wellbeing. I also worked as a Support Worker, which naturally led to my transition into the Support Coordinator role.

Other interesting roles:

What’s Auscare Support like?

I’m just getting started and already excited to learn more about what Auscare Support is all about. In my first few days, I can see that the team enjoys what they do and takes pride in being part of this organisation. I’m looking forward to being part of the journey here.

Life outside: 

To sum me up:

I’m a compassionate and creative person who values genuine connection, cultural expression, and empowering others to thrive.

Started with Auscare Support:

May 2025

What I do:

I help participants navigate the NDIS so they can live the life they want. I tailor the support I provide to each person’s needs, so they can make the most of their plans and work towards achieving their goals. I help resolve any issues and connect participants with service providers that are right for them.

Unique skills:

I have personal experience navigating the NDIS on behalf of my son. I had to strongly argue for my son to receive the support he needed. I know how overwhelming it can feel trying to get the support you need. This is why I am so passionate about helping others work through the system.

Previous experience:

I was a personal injury lawyer for 13 years. So I have lots of experience analysing legislation, compiling evidence, writing persuasive submissions, negotiating great outcomes for clients and appearing in Court. All of these skills are really useful as a Support Coordinator!

Other interesting roles:

What’s Auscare Support like?

Auscare Support is a professional company with great training, systems and support. And everyone is kind and passionate about what they do.

Life outside: 

To sum me up:

I am passionate, hard-working, and outgoing but I am also kind, warm and empathetic.

Started with Auscare Support:

May 2025

What I do:

As a Support Coordinator I work with people to help them understand their NDIS plans and how to use it. My passion is to connect them with the right providers, supports and services to help them achieve their goals and provide ongoing support and assistance so they can live their best life.

Unique skills:

I am committed, have strong communication skills and build strong relationships. I will always be transparent and honest.

Previous experience:

My previous experience in Support Coordination has given me the opportunity to work with a diverse group of people and the opportunity to learn every single day. Before this, I was in the Disability Employment sector, and this job was the catalyst in me realising the passion I have to support people to achieve their goals.

Other interesting roles:

What’s Auscare Support like?

My experience with Auscare Support to date has been amazing. No question is off the table and the support is always there. Such a professional organisation that empowers people to focus on doing what they do best.

Life outside: 

To sum me up:

People are the centre of what I do, and my success comes from what goals and outcomes I can help them achieve.

Started with Auscare Support:

May 2025

What I do:

As a Level 2 Support Coordinator, I’m passionate about helping NDIS participants feel supported, understood, and empowered to achieve their goals. I work alongside individuals and their support networks with compassion and care, helping them connect with the right services, build their confidence, and navigate challenges.

Unique skills:

With lived experience as a parent of children with additional needs, I bring understanding, compassion, and empathy to my role as a Level 2 Support Coordinator. My positive attitude and problem-solving skills help me provide tailored support, empowering participants to reach their goals in a supportive, person-centred environment.

Previous experience:

In my previous roles, I supported participants with a dual diagnosis, including those involved in the criminal justice system, which helped me develop a deep understanding of complex needs and the importance of tailored support. Additionally, working as a School Learning Support Officer, assisting students with disabilities, allowed me to refine my skills in advocating for individuals and providing practical, person-centred assistance. These experiences have led me to my role as a Support Coordinator, where I can combine my knowledge and passion for helping others to ensure participants receive the best possible support to achieve their goals.

Other interesting roles:

What’s Auscare Support like?

My favourite things about Auscare Support and the team are the commitment to delivering person-centred care and the genuine passion everyone has for making a difference in the lives of participants.

Life outside: 

To sum me up:

I’m a passionate and compassionate individual who is dedicated to helping others, whether in my professional role, supporting my family, or contributing to my community.

Started with Auscare Support:

January 2025

What I do:

As a Support Coordinator at Auscare Support, my role is to guide and empower clients in their NDIS journey, ensuring they receive the support they need to live more independently. I work closely with clients, their families, and service providers, offering understanding, compassion, and practical assistance to enhance their lives and well-being.

Unique skills:

I bring a unique combination of empathy, problem-solving, and strong communication skills. I excel at navigating complex systems, advocating for clients, and tailoring support to individual needs through a person-centered approach. My ability to build rapport and trust with clients allows me to understand their goals and challenges deeply, while my experience in case management and understanding of the NDIS process helps ensure timely access to resources. Additionally, I am highly organized, adaptable, and proactive, which allows me to stay on top of the fast-paced nature of the industry and meet clients’ evolving needs.

Previous experience:

I bring 20 years of experience from the community sector, with 15 years dedicated to disability services. Over the past two years, I’ve focused specifically on the Support Coordinator role. My background includes positions as an Assistant in Nursing, Disability Support Worker, and Youth Worker across both QLD and NSW in private and public sectors. This has provided me with a deep understanding of the unique needs of individuals and how to effectively support them on their NDIS journey.

I hold a Diploma of Community Services and have three certified skill sets in Case Management, Child Protection, and Leading and Supporting Colleagues. These qualifications have enhanced my ability to provide effective, person-centered support, and coordination to clients and their families, ensuring they can successfully navigate and access the services they need based on their unique goals and requirements.

Other interesting roles:

What’s Auscare Support like?

What I love most about Auscare Support is the team’s dedication and passion for making a real difference in the lives of our clients. We have a strong, supportive culture where collaboration and respect are at the heart of everything we do. The commitment to understanding each individual’s unique needs and goals is truly inspiring. It’s a place where everyone genuinely cares, and that shared purpose makes it a rewarding environment to work in every day.

Life outside: 

To sum me up:

I’m a passionate, compassionate, and dedicated person who thrives on helping others, whether at work, with my family, or in my community.

My name is Melissa and as an Auscare Support Worker, I support our clients in their every-day environment, whether that be tasks at home, appointments, or heading out into the community to do something they love! I love watching my clients thrive with the right care and am passionate about supporting them through the tough times.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Southern Highlands, Wollondilly, Macarthur, and Campbelltown areas of NSW.

I previously worked as a support worker with another company after a friend suggested that my passion for helping people would make me well-suited for the role, and I haven’t looked back since. I’ve since been able to use that knowledge to support some of my clients.

I absolutely love acting and the performing arts, as well as all things creative. I’m passionate about good coffee (you could probably call me a coffee snob—ha ha) and enjoy spending time with family and friends, surrounded by good food and a glass of wine. That’s what life is all about!

My name is Kayla and I am excited to work as a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and in the community in the Northern Rivers area of NSW.

“As a Support Worker, I assist clients to manage their everyday life activities. From driving clients to appointments, accessing the community and assisting with household domestic duties.”

I enjoy outdoor activities like going for walks, and playing video games. I take pride in treating others with kindness and compassion, and am always ready to offer assistance and support clients in their daily lives.

Started with Auscare Support:

March 2025

What I do:

Having been a support Coordinator for 8 years now and having lived experience with a daughter with Down Syndrome and on NDIS herself, I have gathered a wealth of experience and knowledge.

I won’t allow the system to beat me, I will fight on for the rights of any of my participants I feel the NDIS has let down.

I work with a range of clients with physical disabilities, Down Syndrome, ABI, and stroke.

Moving clients from Nursing facilities to SDA and SIL.

I wake up every day and look forward to my job as I love interacting with people, networking, and finding the right supports and allied therapists for the participants I work with. Keeping up with NDIS changes can be a challenge at times, but we cannot know everything all the time.

Unique skills:

I feel I have good knowledge of the programs and supports in the area I work in, I have gained wonderful relationships with many providers and support programs within the disability sector and mainstream.

Having a lived experience, I can relate and have a good understanding of the challenges and rewards having a family member with a disability can bring to our lives.

Previous experience:

Volunteering roles with Special Olympics, past 12 years swimming instructor, and 8 years as a Support Coordinator with Coability. Prior to this lived in Malaysia and was at the forefront with my husband of establishing a learning centre for young adults with Disabilities.

Before having my 3 children, I worked in the creative field as a Visual Display Artist and Stylist.

Other interesting roles:

What’s Auscare Support like?

Friendly, helpful, and supportive, still getting to know the team as I’ve only been a contractor with Auscare for 2 months, prior to this, I was a Support Coordinator for 8 years at Coability.

Life outside: 

To sum me up: Kind, caring, determined, and a real foody.

Started with Auscare Support:

March 2025

What I do:

I work with people to understand and use an NDIS Plan to meet goals. I encourage and value every step taken and the more choice and control you exercise.

Unique skills:

I am empathetic and a great listener. I love working to resolve complex issues and longer-term goals. I work transparently and honestly within the system, but also think outside of the box.

Previous experience:

My first role in disability was as Team Leader for the SW Sydney LAC program in 2015 during the NDIS rollout. Since then, I have worked as a support coordinator and team leader/recruiter for support workers. I have lived experience as a carer for family members, so I understand how hard it can be to achieve and sustain outcomes, and how important it is to find and use mainstream and community supports.

Other interesting roles:

What’s Auscare Support like?

This is such a welcoming, diverse, professional and supportive team. Auscare Support provides me with right collaborative and empowering culture, backed up by excellent systems and policies.

Life outside: 

To sum me up:

“The most difficult thing is the decision to act, the rest is merely tenacity. The fears are paper tigers. You can do anything you decide to do. You can act to change and control your life; and the procedure, the process is its own reward.” – Amelia Earhart

My name is Tania and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Southern Highlands, Macarthur, Campbelltown and Wollondilly areas of NSW.

As a Support Worker, I provide personalised support to clients based on their personal needs and goals. I strive to help each individual face their challenges and to create a healthy environment for each client.

Starting my nursing degree at UOW has led me to work at Auscare Support. The values of caring for others and acting in their best interest are a few of the many skills that I have learned in my course. These are a few of the many skills that I have been able to integrate into my role as a Support Worker.