My name is Tania and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Southern Highlands, Macarthur, Campbelltown and Wollondilly areas of NSW.

As a Support Worker, I provide personalised support to clients based on their personal needs and goals. I strive to help each individual face their challenges and to create a healthy environment for each client.

Starting my nursing degree at UOW has led me to work at Auscare Support. The values of caring for others and acting in their best interest are a few of the many skills that I have learned in my course. These are a few of the many skills that I have been able to integrate into my role as a Support Worker.

My name is Melissa and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Southern Highlands, Macarthur, Campbelltown and Wollondilly areas of NSW.

As a Support Worker, I support our clients in their every-day environment, whether that be tasks at home, appointments or heading out into the community to do something they love! I love watching my clients thrive with the right care and am passionate about supporting them through the tough times.

I absolutely love acting and the performing arts, as well as all things creative. I’m passionate about good coffee (you could probably call me a coffee snob—ha ha) and enjoy spending time with family and friends, surrounded by good food and a glass of wine. That’s what life is all about!

My name is Deb and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Southern Highlands, Macarthur, Campbelltown and Wollondilly areas of NSW.

As a Support Worker, I have been in this role for 8 years and love every second of it. I provide in-home and community support and enjoy shopping and driving people around. I also have over 15 years of experience in the cleaning industry.

I like to keep my hair red so people can see me coming. I’m one of the Antique generation. I live in the Southern Highlands with my 2 mastiffs and my husband.

My name is Annika and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Northern Rivers area of NSW.

As a Support Worker, I am passionate about making a difference in people’s lives by empowering them to feel more confident and independent.

Working as an au pair and babysitter has helped me develop patience and a deeper understanding of the diverse needs of children. My experience in bartending and other customer service roles has enhanced my communication and teamwork skills.

My name is Matthew and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Northern Rivers area of NSW.

As a Support Worker, I can provide support with daily living activities, dignified personal care and community and social participation.

I have worked in both private and company-based disability support service settings and appreciate the unique benefits each can offer. During my time with the NDIS, I have gained experience in in-home settings, SIL houses, and day services.

Started with Auscare Support:

January 2025

What I do:

As a Specialist Support Coordinator at Auscare Support, I am passionate about empowering participants to live their best lives and achieve their goals by accessing the supports they need. I work collaboratively with participants to help them navigate the NDIS and effectively implement their plans to get the best possible outcomes.

Unique skills:

I am highly empathetic and love connecting with people. My lived experience as a carer for a family member with a disability has made me a strong advocate for NDIS participants, giving me a deep understanding of the challenges involved in navigating the NDIS. I also hold a Master’s degree in Mental Health Nursing.

Previous experience:

I am also a mental health nurse with several years of experience working on a crisis assessment team. My work in mental health, combined with my previous experience as a support worker, has given me extensive knowledge of the disability sector and the NDIS. Working in a crisis team has equipped me with the ability to remain calm in high-pressure situations and focus on achieving the best possible outcomes for participants. I can effectively communicate with participants and their families to facilitate care and recovery planning, as well as liaising with stakeholders to support participants in reaching their goals. Additionally, I have a strong understanding of various services that can assist in meeting participant needs.

Other interesting roles:

What’s Auscare Support like?

Everyone I have come across at Auscare Support is very supportive, welcoming, and kind. They are passionate about the work they do, and I strongly admire that.

Life outside: 

To sum me up:

Genuine, empathetic and kind.

Started with Auscare Support:

December 2024

What I do:

As a Specialist Support Coordinator at Auscare Support, I empower clients to navigate the NDIS, connect with essential services, and achieve their goals. I provide tailored guidance, manage complex needs, and collaborate with teams to ensure effective support planning and delivery, fostering independence and improved quality of life.

Unique skills:

With a Master’s degree in Social Work, a Diploma in Counselling, and lived experience of disability, I bring a unique combination of expertise and empathy to my work. I excel in developing innovative and practical solutions to help clients achieve their goals, using a person-centred, trauma-informed, and solution-focused approach.

Previous experience:

Prior to my role with Auscare Support I worked as a support coordinator at Caring Approach and a Peer Support worker at Forward Ability Support.

Other interesting roles:

What’s Auscare Support like?

Auscare Support offers exceptional support and professional development for Support Coordinators, equipping us with the energy, expertise, and resources needed to deliver compassionate, informed, and up-to-date assistance to every client.

Life outside: 

To sum me up:

If there’s one sentence that could sum me up it would be that I’m open-minded, empathetic, and honest.

My name is Lilly and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Northern Rivers area of NSW.

As a Support Worker, I am passionate about empowering people to achieve greater independence and well-being through community participation, skill development, and tailored support. With my creative flair and warm personality, she’s dedicated to building meaningful connections and creating positive experiences for participants.

I have expertise in parenting attachment, mental health, domestic violence, NDIS support, housing, informal counseling, goal setting, and facilitating therapeutic groups and parenting programs. Currently, I support long-term NDIS clients, assisting with psychosocial needs, community access, and skill development activities.

Started with Auscare Support:

August 2024

What I do:

As a Support Coordinator, I assist individuals in navigating the NDIS system, advocating for their rights, and ensuring they access the necessary supports and services to achieve their goals.

Unique skills:

I have lived experience as a woman with a disability, as well as a carer for a young person with disability. I was also raised by a parent who was legally blind and deaf. I understand the journey from many different angles.

Previous experience:

I have worked as an Advocate and AAT Appeals Officer, helping people access the NDIS after previous attempts failed, and assisting them in obtaining evidence-based reports to have their supports reconsidered. I have managed urgent transitions in complex situations, such as moving from unsuitable SIL arrangements or discharges from hospital back into the community.

I take pride in ensuring individuals’ concerns and complaints are heard and addressed by organisations like The Human Rights Commission and the NDIS Quality and Safeguards Commission.

Other interesting roles:

What’s Auscare Support like?

Very professional onboarding and great systems that allow Support Coordinators to do what they do best – navigating the NDIS and assisting people in reaching their goals.

Life outside: 

To sum me up:

TBC

Started with Auscare Support:

November 2024

What I do:

As a Support Coordinator, I assist NDIS participants in accessing supports and services to help them build rich, fulfilling lives.

Unique skills:

I am a keen listener, committed to ensuring the people I work with get access to quality supports.

Previous experience:

I’ve worked as a support worker and carer, assisting people with disabilities and the elderly. This experience has deepened my appreciation for person-centered care and strengthened my commitment to building relationships that honor each person’s dignity, inclusion, and independence. Along the way, I have developed valuable skills in emotional support, attention to detail, and adaptability. I have also worked in education, teaching gardening skills and facilitating therapeutic horticulture experiences. Through these roles, I gained expertise in program design, mentoring, and creating personalized interventions.

Other interesting roles:

What’s Auscare Support like?

With Auscare, you gain access to excellent training and a community of professionals with extensive industry knowledge and experience.

Life outside: 

To sum me up:

Endlessly fascinated by life and deeply passionate about the outdoors.