Started with Auscare Support:

January 2025

What I do:

As a Support Coordinator at Auscare Support, my role is to guide and empower clients in their NDIS journey, ensuring they receive the support they need to live more independently. I work closely with clients, their families, and service providers, offering understanding, compassion, and practical assistance to enhance their lives and well-being.

Unique skills:

I bring a unique combination of empathy, problem-solving, and strong communication skills. I excel at navigating complex systems, advocating for clients, and tailoring support to individual needs through a person-centered approach. My ability to build rapport and trust with clients allows me to understand their goals and challenges deeply, while my experience in case management and understanding of the NDIS process helps ensure timely access to resources. Additionally, I am highly organized, adaptable, and proactive, which allows me to stay on top of the fast-paced nature of the industry and meet clients’ evolving needs.

Previous experience:

I bring 20 years of experience from the community sector, with 15 years dedicated to disability services. Over the past two years, I’ve focused specifically on the Support Coordinator role. My background includes positions as an Assistant in Nursing, Disability Support Worker, and Youth Worker across both QLD and NSW in private and public sectors. This has provided me with a deep understanding of the unique needs of individuals and how to effectively support them on their NDIS journey.

I hold a Diploma of Community Services and have three certified skill sets in Case Management, Child Protection, and Leading and Supporting Colleagues. These qualifications have enhanced my ability to provide effective, person-centered support, and coordination to clients and their families, ensuring they can successfully navigate and access the services they need based on their unique goals and requirements.

Other interesting roles:

What’s Auscare Support like?

What I love most about Auscare Support is the team’s dedication and passion for making a real difference in the lives of our clients. We have a strong, supportive culture where collaboration and respect are at the heart of everything we do. The commitment to understanding each individual’s unique needs and goals is truly inspiring. It’s a place where everyone genuinely cares, and that shared purpose makes it a rewarding environment to work in every day.

Life outside: 

To sum me up:

I’m a passionate, compassionate, and dedicated person who thrives on helping others, whether at work, with my family, or in my community.

My name is Melissa and as an Auscare Support Worker, I support our clients in their every-day environment, whether that be tasks at home, appointments, or heading out into the community to do something they love! I love watching my clients thrive with the right care and am passionate about supporting them through the tough times.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Southern Highlands, Wollondilly, Macarthur, and Campbelltown areas of NSW.

I previously worked as a support worker with another company after a friend suggested that my passion for helping people would make me well-suited for the role, and I haven’t looked back since. I’ve since been able to use that knowledge to support some of my clients.

I absolutely love acting and the performing arts, as well as all things creative. I’m passionate about good coffee (you could probably call me a coffee snob—ha ha) and enjoy spending time with family and friends, surrounded by good food and a glass of wine. That’s what life is all about!

My name is Kayla and I am excited to work as a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and in the community in the Northern Rivers area of NSW.

“As a Support Worker, I assist clients to manage their everyday life activities. From driving clients to appointments, accessing the community and assisting with household domestic duties.”

I enjoy outdoor activities like going for walks, and playing video games. I take pride in treating others with kindness and compassion, and am always ready to offer assistance and support clients in their daily lives.

My name is Brunella and as an Auscare Support Worker, I provide 1:1 support for participants in the Northern Rivers Area of NSW.

I am an Argentinian Psychologist with a deep passion for supporting others in their unique journeys. I have a diploma in early childhood development and a strong background in emotional wellbeing.

I bring a warm, empathetic, and person-centred approach to my work as a support worker. I have worked with children, teenagers, and the elderly, always focusing on building genuine connections, encouraging independence, and creating safe nurturing environments.

I believe in the power of small moments to make a big difference. Kindness, patience, and respect guide everything I do – and I am truly committed to assisting others feel seen, heard, and supported every step of the way.

My name is Ashleigh and as an Auscare Support Worker, I provide 1:1 support in the home or community for participants in the Northern Rivers Area of NSW.

I have lived experience as I am the carer of a child with multiple disabilities. I have over 7 years of experience as a support worker. I enjoy assisting clients with their everyday lives, whether this is accessing the community, assisting with life skills, or providing personal care.

I love that I am able to assist the carers having a break as I know first hand how hard it can be at times and how having access to supports is so beneficial, not only for the client but also for the carers/families.

When not working, I enjoy spending time with my sons, going to the park or beach, going out in the boat fishing, and colouring in and craft.

Started with Auscare Support:

March 2025

What I do:

Having been a support Coordinator for 8 years now and having lived experience with a daughter with Down Syndrome and on NDIS herself, I have gathered a wealth of experience and knowledge.

I won’t allow the system to beat me, I will fight on for the rights of any of my participants I feel the NDIS has let down.

I work with a range of clients with physical disabilities, Down Syndrome, ABI, and stroke.

Moving clients from Nursing facilities to SDA and SIL.

I wake up every day and look forward to my job as I love interacting with people, networking, and finding the right supports and allied therapists for the participants I work with. Keeping up with NDIS changes can be a challenge at times, but we cannot know everything all the time.

Unique skills:

I feel I have good knowledge of the programs and supports in the area I work in, I have gained wonderful relationships with many providers and support programs within the disability sector and mainstream.

Having a lived experience, I can relate and have a good understanding of the challenges and rewards having a family member with a disability can bring to our lives.

Previous experience:

Volunteering roles with Special Olympics, past 12 years swimming instructor, and 8 years as a Support Coordinator with Coability. Prior to this lived in Malaysia and was at the forefront with my husband of establishing a learning centre for young adults with Disabilities.

Before having my 3 children, I worked in the creative field as a Visual Display Artist and Stylist.

Other interesting roles:

What’s Auscare Support like?

Friendly, helpful, and supportive, still getting to know the team as I’ve only been a contractor with Auscare for 2 months, prior to this, I was a Support Coordinator for 8 years at Coability.

Life outside: 

To sum me up: Kind, caring, determined, and a real foody.

Started with Auscare Support:

March 2025

What I do:

I work with people to understand and use an NDIS Plan to meet goals. I encourage and value every step taken and the more choice and control you exercise.

Unique skills:

I am empathetic and a great listener. I love working to resolve complex issues and longer-term goals. I work transparently and honestly within the system, but also think outside of the box.

Previous experience:

My first role in disability was as Team Leader for the SW Sydney LAC program in 2015 during the NDIS rollout. Since then, I have worked as a support coordinator and team leader/recruiter for support workers. I have lived experience as a carer for family members, so I understand how hard it can be to achieve and sustain outcomes, and how important it is to find and use mainstream and community supports.

Other interesting roles:

What’s Auscare Support like?

This is such a welcoming, diverse, professional and supportive team. Auscare Support provides me with right collaborative and empowering culture, backed up by excellent systems and policies.

Life outside: 

To sum me up:

“The most difficult thing is the decision to act, the rest is merely tenacity. The fears are paper tigers. You can do anything you decide to do. You can act to change and control your life; and the procedure, the process is its own reward.” – Amelia Earhart

My name is Tania and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Southern Highlands, Macarthur, Campbelltown and Wollondilly areas of NSW.

As a Support Worker, I provide personalised support to clients based on their personal needs and goals. I strive to help each individual face their challenges and to create a healthy environment for each client.

Starting my nursing degree at UOW has led me to work at Auscare Support. The values of caring for others and acting in their best interest are a few of the many skills that I have learned in my course. These are a few of the many skills that I have been able to integrate into my role as a Support Worker.

My name is Deb and I am a Support Worker with Auscare Support.

I have capacity to support NDIS participants with Direct Supports 1:1 in the home and the community in the Southern Highlands, Macarthur, Campbelltown and Wollondilly areas of NSW.

As a Support Worker, I have been in this role for 8 years and love every second of it. I provide in-home and community support and enjoy shopping and driving people around. I also have over 15 years of experience in the cleaning industry.

I like to keep my hair red so people can see me coming. I’m one of the Antique generation. I live in the Southern Highlands with my 2 mastiffs and my husband.

Started with Auscare Support:

January 2025

What I do:

As a Specialist Support Coordinator at Auscare Support, I am passionate about empowering participants to live their best lives and achieve their goals by accessing the supports they need. I work collaboratively with participants to help them navigate the NDIS and effectively implement their plans to get the best possible outcomes.

Unique skills:

I am highly empathetic and love connecting with people. My lived experience as a carer for a family member with a disability has made me a strong advocate for NDIS participants, giving me a deep understanding of the challenges involved in navigating the NDIS. I also hold a Master’s degree in Mental Health Nursing.

Previous experience:

I am also a mental health nurse with several years of experience working on a crisis assessment team. My work in mental health, combined with my previous experience as a support worker, has given me extensive knowledge of the disability sector and the NDIS. Working in a crisis team has equipped me with the ability to remain calm in high-pressure situations and focus on achieving the best possible outcomes for participants. I can effectively communicate with participants and their families to facilitate care and recovery planning, as well as liaising with stakeholders to support participants in reaching their goals. Additionally, I have a strong understanding of various services that can assist in meeting participant needs.

Other interesting roles:

What’s Auscare Support like?

Everyone I have come across at Auscare Support is very supportive, welcoming, and kind. They are passionate about the work they do, and I strongly admire that.

Life outside: 

To sum me up:

Genuine, empathetic and kind.