The changes to the NDIS legislation that took effect on 3 October 2024 bring a range of updates aimed at making the scheme more streamlined and effective. One significant shift is the clearer definition of what counts as NDIS supports. This adjustment helps participants understand exactly what their funding can be spent on, addressing prior confusion around permissible expenses. To help with this transition, the NDIA is committed to supporting participants in comprehending and applying these new rules, preventing penalties for genuine mistakes and fostering a more guided approach.
 
An interesting development is how plan management will now be handled. If participants don’t use their funds as intended, the NDIA has the power to alter the management of their plans. This could mean that self-managed or plan-managed participants might be shifted to NDIA management. This change brings an element of oversight but raises questions about how participants will adapt to this added layer of control.
 
The claim submission process has also seen a major update. Participants must now lodge claims within two years of receiving a service. For the first 12 months after these changes, the NDIA will still accept claims for services provided before October 2024, but after this grace period, older claims will no longer be processed. This new timeframe will require participants and their plan managers to be more vigilant about timely submissions.
 
New NDIS plans from 3 October will all run for 12 months. This consistent duration aims to create predictability and help participants better manage their funding. In future, there could be plans that extend beyond one year, but details on when this will occur are still forthcoming.
 
Eligibility for the scheme has also been refined. Only those who need specific NDIS supports will qualify, marking a shift that narrows access for some. Additionally, new participants will receive impairment notices as confirmation of eligibility, a step that acknowledges the varied needs among individuals with similar diagnoses. These impairment notices will also help tailor support to individual needs.
 
These changes signal a big shift in how participants engage with the NDIS. While updates like clearer guidelines and support are intended to improve the experience, other changes, such as stricter rules around claim submission, could present new challenges. Staying informed and prepared will be crucial for participants, carers, and support coordinators to navigate these evolving regulations effectively.
 
The NDIA’s role in assisting participants through these changes is encouraging, but everyone involved should remain proactive, review their plans carefully, and prepare for a more engaged approach to plan management and compliance.

Written by Jo McIntyre