Started with Auscare Support:

March 2024

What I do:

As a Support Coordinator, I work with clients to navigate their NDIS plans, to coordinate their supports and assist to work through service system barriers for them.

Unique skills:

I have a thorough understanding of Justice (both youth and adult), mental health, housing and health systems. Previous work as a Behaviour Support Practitioner working with people with Acquired Brain Injuries

Previous experience:

Positive Behaviour Support Practitioner – working with clients with ABI’s

Specialist Support Coordinator – working with some of the most complex clients in the state across Justice and Mental Health settings.

Other interesting roles:

Previous to studying psychology I worked as a Graphic Designer! I have the ability to think creatively about situations and come up with solutions others might not see.

What’s Auscare Support like?

Auscare provides an amazingly supportive environment to allow me to do the work which matters most to me – helping participants!

Life outside: 

I love running and often do my local Parkrun with my wife and two young kids (as I push them slowly uphill in a trailer!)

To sum me up:

I am a compassionate person who is willing to stick with you through any challenges.

Started with Auscare Support:

November 2023

What I do:

I provide NDIS Support Coordination services to parents of children with disabilities in Canberra and the greater region. I guide them through the process, help them understand their NDIS funding, and connect them with relevant services, all while considering their unique family dynamics and challenges.

Unique skills:

Having a child with a disability I understand the challenges that parents face as they navigate life, a disabled child and the NDIS system. The challenges and stress that it can put on the family unit.

Previous experience: 

With a background in Project Management and firsthand experience as a parent of a child with severe disabilities, I offer a combination of organizational and empathetic skills to navigate the NDIS system effectively.

Other interesting roles:

I have a decade of experience as a Project Manager, which has honed my ability to manage complex processes and work with diverse teams. My personal experience as a parent has given me insights into the challenges these families face.

What’s Auscare Support like?

Auscare Support is a fantastic organization that values client care and support. I appreciate the collaborative and compassionate nature of our team, which aligns perfectly with my mission to assist families in need.

Life outside:

I’m passionate about playing netball and coaching, fostering teamwork and sportsmanship. It’s a great way to unwind and give back to the community.

To sum me up:

I’m a dedicated NDIS Support Coordinator, leveraging my project management expertise and personal experiences to assist families of children with disabilities effectively.

Started with Auscare Support:

March 2024

What I do:

As a Support Coordinator, I work with clients to navigate their NDIS plans, to coordinate their supports and assist to work through service system barriers for them.

Unique skills:

I have a thorough understanding of Justice (both youth and adult), mental health, housing and health systems. Previous work as a Behaviour Support Practitioner working with people with Acquired Brain Injuries

Previous experience:

Positive Behaviour Support Practitioner – working with clients with ABI’s

Specialist Support Coordinator – working with some of the most complex clients in the state across Justice and Mental Health settings.

Other interesting roles:

Previous to studying psychology I worked as a Graphic Designer! I have the ability to think creatively about situations and come up with solutions others might not see.

What’s Auscare Support like?

Auscare provides an amazingly supportive environment to allow me to do the work which matters most to me – helping participants!

Life outside: 

I love running and often do my local Parkrun with my wife and two young kids (as I push them slowly uphill in a trailer!)

To sum me up:

I am a compassionate person who is willing to stick with you through any challenges.

Started with Auscare Support:

March 2024

What I do:

As a Support Coordinator, I work with Participants to navigate the NDIS, empower them to build capacity by engaging service providers and assist them to achieve their goals.

Unique skills:

I am patient, empathetic and have an eye for detail. I strive to connect with each Participant by listening to what they want to achieve and empower them to make informed decisions. I am a critical thinker and creatively solve problems to addressing barriers to accessing services.

Previous experience:

After completing a Bachelor of Policing and Bachelor of Social Science (Honours), I worked for the NSW Police Force for ten years in a range of roles including intelligence coordination for Counter Terrorism and project lead for Hate Crime. More recently I’ve worked as an Operations Manager in the allied health services sector, advocating for quality supports and ensuring compliance with the NDIS. My unique work experience has allowed me to gain a robust understanding of how people living with disabilities are impacted by the criminal justice system, care agencies, the local community and their families.

Other interesting roles:

I have a passion for being involved in the community and have been volunteering with the Rural Fire Service in NSW, which has led me to form connections with a range of people coming together to give back to the community and built my resilience in dealing with challenging situations.

What’s Auscare Support like?

Auscare’s passion for empowering and innovating support for individuals shines through in every employee and their genuine care for their work. The ability to have independence and flexibility is also great for work/life balance.

Life outside: 

My family are very much outdoor people! Any spare time I have with my husband, two children and our long-haired chihuahua is spent in nature. Fishing, snorkeling, four-wheel driving, and hiking are our favourite activities.

To sum me up:

I am a compassionate, adaptable, and curious soul, with a thirst for knowledge and have a knack for finding solutions in every situation.

Started with Auscare Support:

February 2024

What I do:

As a Support Coordinator, I assist participants with various disabilities, creating personalised plans, connecting them to relevant services, and providing tools for independent living. My aim is to empower and support every participant in leading a fulfilling life and feel confident navigating the NDIS.

Unique skills:

1. Lived experience with disability
2. Knowledge of intersectionality
3. Intersectional thinking
4. Inclusive practice
5. Advocacy and human rights lens
6. Understanding of power dynamics
7. Cultural humility
8. Compassion and empowerment for others
9. Adaptibility and flexibility
10. Reflective practice

Previous experience:

In my previous roles as a Local Area Coordinator (LAC) and community development worker, I gained extensive experience working with individuals with disabilities and their families. I have worked closely with service providers, government agencies, and community organizations to coordinate and deliver support services to meet the needs of individuals with disabilities. Having worked as disability advocate, I have also advocated for the rights and needs of individuals with disabilities and their families, and have worked to promote inclusivity and equity in the community.

Through these experiences, I have developed a strong understanding of the challenges and barriers faced by individuals with disabilities and their families, and have gained valuable skills in communication, interpersonal skills, project management, leadership, research, and analysis. I have also developed a strong commitment to social justice and human rights, and a passion for promoting inclusivity and equity for all individuals.

These experiences have helped me build the skills and knowledge necessary to excel in this role, and have prepared me to work effectively with individuals with disabilities, their families, and service providers to promote independence, inclusion, and quality of life.

Other interesting roles:

As an authorised marriage celebrant, I have developed strong communication and interpersonal skills, particularly in working with diverse groups of people. I have also gained experience in event planning and coordination, which has helped me develop project management and leadership skills.

My experience as a former hobby weightlifter has taught me the importance of discipline, perseverance, and goal-setting, which are valuable skills in any career.

Having formerly lived in the USA has given me a broader perspective on different cultures and ways of thinking, which has helped me develop cultural competence and adaptability.

Having been a part of a local women’s football team in the past, I have gained experience in teamwork, leadership, and collaboration. I have also developed a strong sense of community and a passion for promoting inclusivity and equity for all individuals.

My experience in social media and marketing for my former local footy club and the Northern Territory peak body for people with disability has helped me develop sound marketing and communication skills, as well as experience in building and maintaining relationships with stakeholders.

As a self-taught graphic designer, I have developed creative skills and experience in designing logos, graphics, and websites for friends and services.

Lastly, being a mother to my boys has taught me the importance of time management, multitasking, and prioritising tasks. I wish I could clone myself or have more energy and more time to do more of what my brain wishes to do, but I am grateful for the skills and experiences that I have gained through my various roles and hobbies.
This diverse range of life experience has helped to form the person I am today and have contributed to my belief in possibilities.

What’s Auscare Support like?

Some of my favourite things, to date, about Auscare Support is that it is a space where everyone is inclusive, has a ‘can do’ attitude, knows how to balance professionalism with approachability and that they take a nurture approach to boosting others and providing opportunity for people to grow.

Life outside: 

Outside of work, I love to spend time with family and friends, and to carve time out for myself too. I am studying another degree, and love to be involved with my local community in my spare time, going on walks with women’s group, being a part of parent peergroup and finding ways to make sure life is a mixture of what excites my brain, lights up my heart and recharges my body.

To sum me up:

Quirky, outgoing, private, compassionate, hopeful. I am AuDHD and my birthday is in May, I feel that Gemini is the best representation of my personality which is a yin-yang.

Started with Auscare Support:

February 2024

What I do:

I am committed to empowering individuals to achieve their goals and lead fulfilling lives. With a strong focus on capacity building and a deep understanding of NDIS plans, I work closely with both Indigenous and non-Indigenous participants to navigate their journey towards success. Rooted in my identity as a proud Wiradjuri woman, I bring a unique perspective and cultural sensitivity to my work. I acknowledge and honour the wisdom of my elders, both past and present, as well as the future generations. This cultural grounding enables me to engage effectively with Indigenous and Torres Strait Islander participants, ensuring their needs are met with respect and understanding.

Unique skills:

Organisation skills, communication, understanding and ability to prioritise each situation and needs for every participant.

Previous experience:

With over three years of dedicated experience within the NDIS space, I bring a wealth of knowledge and expertise to my role as a Support Coordinator. My tenure in this field has equipped me with a deep understanding of the intricacies involved in achieving the best outcomes for each participant. 

Other interesting roles:

Drawing from my background in fast-paced work environments, I possess the agility and adaptability needed to navigate the dynamic nature of supporting NDIS participants as their needs evolve with the seasons. 

What’s Auscare Support like?

I am proud to be part of the Auscare team, where effective communication and unwavering support for support coordinators are prioritized from the very first interaction. 

Life outside: 

Outside of work, I find joy in caring for my many pets and cherishing quality time with my family and friends. As well as connecting to my culture through art.  These moments of connection and relaxation rejuvenate me, allowing me to approach my work with renewed energy and enthusiasm. 

To sum me up:

I find I bring empathy, integrity, and a strong work ethic to everything you do, both professionally and personally. 

Started with Auscare Support:

January 2024

What I do:

I work beside my clients to listen and hear what they need to live meaningful lives. My role is to link people with the supports and services that assist them to meet their NDIS goals. My role is to explain and present options and assist the client to make the decision that they feel is right for them.

Unique skills:

I have lived experience as a parent of children with special needs. I have worked with a vast diversity and range of ages and disabilities. I listen and seek direction of what the client wants their supports and services to “look like”.

Previous experience:

I have worked as a nurse for many years. I have worked in rehabilitation, I have been a support worker. I have over 25 years experience in disability. I went back to University at 40 to follow my passion to expand into mental health services and supports. I am an accredited mental health first aider.

Other interesting roles:

Each role that I have had, has packed my ability to think on my feet and be flexible. No two days are the same and there is no one size fits all way of working, we are all unique and individual

What’s Auscare Support like?

I love the structure and support. This organisation is well set up to support good practice.

Life outside: 

Riding my motorbike clears my head. I enjoy spending time with friends and family.

To sum me up:

I am passionate about life and working out what people need to make life better.

Started with Auscare Support:

July 2023

What I do:

As a Support Coordinator I love working together with the participants to help support them to achieve their goals and understand their NDIS Plans offering ongoing support and assistance.

Unique skills:

I have a diploma of Counselling and a Certificate IV in Mental Health and AOD.

Previous experience:

I have worked as a Support Coordinator for nearly 4yrs and love doing this role I now specialise in the DFFH space working alongside Child Protection and love this area of helping support the children, carers and case managers understand NDIS.This is a rewarding role and I feel like I can make a difference.

Other interesting roles:

Prior to this I worked in the Gas and Fuel industry in the customer service billing team.By being in a customer service role this helped me to develop to be compassionate and empathetic to vulnerable people.

What’s Auscare Support like?

Auscare support has been wonderful to work for. Everybody has been so kind and welcoming. Nothing is ever too much trouble. I love the flexibility of working from home.

Life outside: 

Married with adult twins (boy/girl) and 2 stepchildren. I also have a puppy called Leni who loves going for daily walks to the beach and 2 cats named Nala and Luna.

To sum me up:

Warm, caring and kind who strives on being organised.

Started with Auscare Support:

October 2023

What I do:

I support NDIS participants in building capacity to empower them to reach their goals. I do this by genuinely getting to know each client and their family, their needs and aspirations, and to create an effective and holistic plan that works for them.

Unique skills:

I am professional yet bubbly and approachable, with a high level of empathy. This empathy has enabled me to be successful in various roles throughout my career and is why I am driven and passionate about supporting people in achieving their goals.

Previous experience:

After completing a Diploma in Community Services (Case Management) I am now studying a Bachelor of Psychology. I have been working in the mental health sector for three years, working closely with NDIS participants and supporting clients along their journey to empowerment and peace.

Other interesting roles:

I worked as a hairstylist and salon manager for ten years. This experience set the foundation for my career, creating close client relationships built on trust and providing exceptional customer service. I have also worked in the real estate industry and trained as a meditation teacher

What’s Auscare Support like?

I love and resonate with Auscare’s pillars – I knew I was in the right place when I discovered these! On top of this, the Auscare team has been so welcoming and supportive.

Life outside: 

I have two children, practice yoga and meditation, play guitar, love to read and I am always studying courses of interest. My family and I love to snowboard, mountain bike, bush walk, and play Sunday afternoon board games!

To sum me up:

Warm, genuine, and empathetic, with a passion for supporting clients within the mental health and disability sectors.

Started with Auscare Support:

September 2023

What I do:

As a support coordinator, I strive to achieve the best possible outcome for each need in a timely matter. I will work with you and your support network to help you link into services that will help you achieve your goals. I’m happy to support participants remotely from homean d I can support participants face-to-face in the local community. I work with a participant to decide on the best possible approach and what works for them.

Unique skills:

I have the ability to always see a positive in every need and situation. I am very task-driven and strive to complete tasks in a timely fashion. I’m passionate about listening to each individual and getting to know each participant individually.

Previous experience:

I previously worked with the Department of Community and Justice by supporting out-of-home care children for the past 14 years which has led me to want to expand into supporting all aged participants who are on the NDIS with their capacity building and navigating the complex system of the NDIS.

Other interesting roles:

Other than working with the Department of Community and Justice, I have completed my diploma in community services that has helped me understand the best way to support the community by teaching me how to take a person-centered and holistic approach. I have lived experience of disability and navigating the NDIS.

What’s Auscare Support like?

I love working with Auscare as they have created a safe learning and working space, they have been very supportive and take a team approach. I like the flexibility of working from home it gives me the chance to have a good work/life balance.

Life outside: 

I have 5 children, 1 grandchild, and 3 cattle dogs. I love to garden, swim, and go for walks in the local community. I like to catch up with family and friends regularly for coffee.

To sum me up:

Kind and empathetic, non-judgemental, task-driven, and up for a chat.