Support Coordination

KEEPING IT SIMPLE

We help you navigate the NDIS with confidence whilst building 
your capacity for the future.


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What is Support Coordination?

Support Coordination helps you make the most of your NDIS plan once your budget has been approved. From short-term help identifying and managing supports, to ongoing assistance coordinating providers and building independence, your Support Coordinator works with you to find the right providers and boost your skills over time. The goal is to help you enjoy everyday community life whilst growing your confidence and capacity to manage things yourself.

Is Support Coordination right for you?

Support Coordination

Your new to NDIS


Need help understanding your plan


Need to connect to the right providers


Want to build confidence managing your supports

You are in the right place > More below

Specialist Support Coordination

You have complex or high-risk situations


Managing mental health or psychosocial disability


Challenging behaviours or multiple providers


Life transitions needing intensive support

Learn more about Specialist Support Coordination

Personal guidance
Tailored support to help you understand and use your NDIS plan effectively.

Connecting with the right providers
Assistance finding and coordinating high quality providers that match your goals and needs.

Building Skills and Independence
Support to develop confidence and capacity so you can manage your supports and participate in your community.

How to get started …

1. Request it in your planning meeting
Support Coordination isn’t automatically included in your NDIS plan, you need to ask for it at your planning or review meeting.

2. NDIA assesses if it’s right for you
They will consider how new you are to NDIS, your current supports, any major life changes, and if coordination will help you build skills and confidence.

3. Get matched with your coordinator
Once approved, we will connect you with a coordinator who understands your situation and goals.

4. Start building your supports
 Your coordinator helps you connect with providers, set up agreements, and navigate the system with confidence.

Typically funded at 1-9 hours per month depending on your needs, reviewed plan by plan.

Our Support Coordinator has been a wonderful support for both my husband and myself. Always willing to assist, whilst making life easier for us or assisting with decision making. Highly recommend their services”

– Debra, Support Coordination Client

Reach out, ask us a question, find out more …

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FREQUENTLY ASKED QUESTIONS


Can I get funding for Support Coordination?

Support Coordination is not automatically included in your NDIS budget, so you will need to request it at your planning meeting. The NDIA determines if it is ‘reasonable and necessary’ based on your situation, including how new you are to the NDIS, your informal supports, and any major life changes.

 

Where are your Support Coordinators located?

We have Support Coordinators located right across Australia that can provide face to face or remote support. What ever you would prefer.

 

How do I prepare for my planning meeting?

Be ready to detail how Support Coordination will help you build capacity and achieve your goals. Your coordinator can help you prepare the documentation you need.

 

What if my needs change?
Life happens. Changes like starting employment, moving out of home, or shifts in your support needs may mean your plan needs reassessment. Your Support Coordinator can help you lodge a change of situation form.

 

Can I change Support Coordinators
Yes, you can change coordinators at any time during your plan period.

What to expect from your
Auscare Support Coordinator


Practical guidance without the jargon


We explain things clearly, cut through NDIS complexity, and help you understand your options.


Local knowledge and provider connections
Access our established relationships with quality providers in your area who actually deliver what they promise.


You stay in control
We help you make informed decisions about your supports, when you receive them, how they are delivered, and who provides them.


Regular check-ins and progress monitoring
Your coordinator stays in touch, adjusts what is not working, and keeps things moving toward your goals.


Admin handled properly
Service agreements set up correctly, provider coordination managed smoothly, and paperwork sorted without you chasing.


Plan review preparation

When it is time for your NDIS review, we help you prepare the documentation and evidence you need to show progress.


Genuine care about your outcomes

This is not just task completion for us, we genuinely invest in where you are heading and celebrate progress with you.

 

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