Support Coordination is an NDIS funded support that is designed to assist participants to optimise their NDIS funds and to achieve the goals stated in their plan.

There are three different types of Support Coordination:

1. Support Connection – This support is designed to increase your capacity to connect with informal, community and funded supports;
2. Support Coordination – Coordination of Supports: This support focuses on building the skills you require to understand and to implement your plan. A Support Coordinator will work closely with you to select service providers that can deliver the supports best suited to your individual needs and requirements. The Support Coordinator will help you to build the capacity to maintain relationships with service providers, increase your independence and to manage service delivery tasks; and
3. Specialist Support Coordination – For participants requiring higher-level support, a Specialist Support Coordinator will assist you to manage challenges in a complex environment and will ensure consistent delivery of service.

Obtaining Support Coordination Funding

When meeting with your NDIS planner, be sure to state that you require Support Coordination based on your specific needs and goals. Approximately 33% of participants get Support Coordination approved in their plan. Support Coordination is a Capacity Building support.

Finding a Support Coordinator

If you are successful in receiving funding for Support Coordination in your plan, you can search for a Support Coordinator on the NDIS website, or alternatively, your Local Area Coordinator (LAC) or Early Childhood Early Intervention (ECEI) Partner can assist you.

Why Choose Auscare Support?

From day one, the mission statement of Auscare Support has been to ‘empower great futures for our clients and their families.’

Each day, our team of Support Coordinators takes a proactive, responsive, and outcome-focused approach to meet the high standards we set for service delivery.

Our goal is to set a benchmark across our organisation and ensure all our Independent Support Coordinators have the experience and tools they need to deliver exceptional standards of support to our participants.

In July 2020, we appointed two Support Coordination Coaches, Jo McIntyre and Vanessa Geange, both of whom have extensive experience working in the sector as Support Coordinators themselves. The focus of their role is to provide professional development and additional support to our Independent Support Coordination team and to ensure that our clients are receiving the highest standard of service.

Auscare Support has also partnered with DSC, an industry-leading training and consulting organisation, to utilise their Fora training platform. These training modules give our Independent Support Coordinators the opportunity to refresh their skills and enhance their industry knowledge.

Our team is not focused on meeting KPIs, in fact, the number of clients they provide services to is carefully managed to ensure that their focus remains entirely on their clients.

At Auscare Support, we take the time to understand your NDIS Plan, your needs, and your goals. To learn more about our Support Coordination services, please call 1800 849 137.

For more information about Support Coordination funding types, please visit the NDIS website.