Really take the time to work through your unique goals and needs.
Help you understand and implement the right services and supports.
Connect you with your community, mainstream and government services.
Help you prepare for your review, identifying barriers, resolving issues and planning ahead.
Provide you with their mobile number and be available, as agreed.
Help develop your practical skills and capacity so you’re as independent as possible.
Find a
Location: Melbourne
I help Participants get the most out of their NDIS plans and assist them to achieve their goals. I connect my clients with service providers who are best suited to meet their unique needs and circumstances.
Read moreLocation: Adelaide & Adelaide Hills
I enjoy assisting people to get the most use out of their NDIS plans and utilise their funding. The best part of being a support coordinator is witnessing my clients achieve their goals and be happy in their lives.
Read moreLocation: Western Sydney & Hawkesbury area
I offer individualised and person-centred support to my clients. I love to help them build capacity, and support them to exercise choice and control as I assist them with achieving their goals.
Read moreLocation: Launceston, TAS
I work with NDIS participants to help implement their plans and link with mainstream and community supports to help them work towards achieving their goals. Assisting participants to build capacity and independence is a very rewarding part of my role.
Read moreLocation: Baulkham Hills, South West Sydney, NSW
My role is to support clients with understanding and implementing their NDIS Plan as well as help determine their support, therapy or care requirements. I prioritise capacity building, with an emphasis on choice and control.
Read moreLocation: Byron Bay, NSW
I assist people to receive the supports they need to achieve positive outcomes and achieve the goals set out in their NDIS plan. I help them to make their plan come to life.
Read moreLocation: Waterloo
I connect participants to services within the community, including crisis support. I also make sure that I connect with my clients weekly to see how they are going and assist them to fulfil their goals using their allocated funding in the best ways possible.
Read moreLocation: Ballina, Far North Coast, NSW
I support people and help build capacity to understand their plan and get the best out of it while planning for the next one. The most rewarding part of my role as a Support Coordinator is seeing clients achieve their goals.
Read moreLocation: Adelaide Central
I support my clients to enable them to be happy in their lives. This includes helping maximise their budget usage and find therapists, activities and supports that are aligned with their goals. I also assist them with preparing for reviews.
Read moreLocation: Gold Coast, QLD
I connect my clients with the services that will help them to achieve their goals and aspirations. This includes support workers, psychologists, speech therapists, occupational therapists, day programs, short-term accommodation, group activities and supported independent living.
Read moreLocation: Newcastle, NSW
I support my clients by guiding them and their families through the NDIS journey to achieve their vision of a truly meaningful life. I help them tap into well-suited services and supports that offer new experiences and make life a little easier.
Read moreLocation: Moorebank, South-West Sydney, NSW
I value empowering people with information and improving access to supports they require to reach their goals and have a fulfilling and inclusive life. I enjoy working with them as a team to improve their quality of life.
Read moreLocation: Parkes NSW
I work hard to support my NDIS participants to get the most out of their NDIS plans, fully utilise their funding and request plan reviews where necessary. I work with a lot of my clients to help them move out of hospital or nursing home care, often into appropriate accommodation.
Read moreLocation: Inner West Sydney
I support participants and their families to get the best outcomes from their NDIS Plan. I contact and liaise with service providers and link participants with community networks.
Read moreLocation: Kirribilli, Sydney NSW
I assist participants with maximising the usage of their NDIS plans and funding to achieve their goals and support them in building capacity and skills.
Read moreLocation: Milton, Shoalhaven NSW
I establish links between participants and service providers, resolve complex issues, engage in higher level inter-agency liaison for complex cases as well as project research.
Read moreLocation: South Australia
I help my clients to become empowered to reach their goals by understanding not just their plan but who they are as people and how I can assist with building on their existing strengths.
Read moreLocation: Bomaderry NSW (South Coast)
I provide Support Coordination and Specialist Support Coordination to a wide range of participants. I assist them to build their capacity and connect them with the services best suited to their needs.
Read moreLocation: Taralga, but I cover the Goulburn/Oberon regions
The most rewarding part of my role as a Support Coordinator is being part of my client’s journeys, assisting them to maximise their NDIS plans and helping them to achieve their goals.
Read moreLocation: Ocean Shores
My greatest joy is connecting with people. I help clients to build confidence and skill in their daily life to help them to reach their goals. I love to assist others and make the most of the opportunities available in their community.
Read moreLocation: Sydney
I enable participants to maximise the use of their NDIS funding to help them achieve their goals. I work closely with my clients to find and connect them to the service providers best suited to meet their needs.
Read moreI support my clients to enable them to be happy in their lives. This includes helping maximise their budget usage and find therapists, activities and supports that are aligned with their goals. I also assist them with preparing for reviews.
Read moreI help clients bring the goals in their NDIS plan to life, from budgeting to recommending the right supports for their needs to help build confidence and capacity.
Read moreI help my clients to become empowered to reach their goals by understanding not just their plan but who they are as people and how I can assist with building on their existing strengths.
Read moreI support people and help build capacity to understand their plan and get the best out of it while planning for the next one. The most rewarding part of my role as a Support Coordinator is seeing clients achieve their goals.
Read moreMy greatest joy is connecting with people. I help clients to build confidence and skill in their daily life to help them to reach their goals. I love to assist others and make the most of the opportunities available in their community.
Read moreI assist people to receive the supports they need to achieve positive outcomes and achieve the goals set out in their NDIS plan. I help them to make their plan come to life.
Read moreI support my clients by guiding them and their families through the NDIS journey to achieve their vision of a truly meaningful life. I help them tap into well-suited services and supports that offer new experiences and make life a little easier.
Read moreI work hard to support my NDIS participants to get the most out of their NDIS plans, fully utilise their funding and request plan reviews where necessary. I work with a lot of my clients to help them move out of hospital or nursing home care, often into appropriate accommodation.
Read moreI establish links between participants and service providers, resolve complex issues, engage in higher level inter-agency liaison for complex cases as well as project research.
Read moreI connect my clients with the services that will help them to achieve their goals and aspirations. This includes support workers, psychologists, speech therapists, occupational therapists, day programs, short-term accommodation, group activities and supported independent living.
Read moreThe most rewarding part of my role as a Support Coordinator is being part of my client’s journeys, assisting them to maximise their NDIS plans and helping them to achieve their goals.
Read moreI assist participants with maximising the usage of their NDIS plans and funding to achieve their goals and support them in building capacity and skills.
Read moreI help participants to make the most of their plan and achieve their goals. It’s extremely challenging at times, but it’s also rewarding to know that I have helped individuals and families who need assistance navigating the NDIS.
Read moreI connect participants to services within the community, including crisis support. I also make sure that I connect with my clients weekly to see how they are going and assist them to fulfil their goals using their allocated funding in the best ways possible.
Read moreI support participants and their families to get the best outcomes from their NDIS Plan. I contact and liaise with service providers and link participants with community networks.
Read moreI enable participants to maximise the use of their NDIS funding to help them achieve their goals. I work closely with my clients to find and connect them to the service providers best suited to meet their needs.
Read moreI value empowering people with information and improving access to supports they require to reach their goals and have a fulfilling and inclusive life. I enjoy working with them as a team to improve their quality of life.
Read moreMy role is to support clients with understanding and implementing their NDIS Plan as well as help determine their support, therapy or care requirements. I prioritise capacity building, with an emphasis on choice and control.
Read moreI offer individualised and person-centred support to my clients. I love to help them build capacity, and support them to exercise choice and control as I assist them with achieving their goals.
Read moreI need to know more about Support Coordination
A Support Coordinator will help you make the most of your NDIS funds and work towards your goals once your budget has been approved.
You might need short-term assistance with identifying and managing supports, or long-term assistance that includes coordinating providers, signing service agreements and becoming more independent. You may even require specialised management of your needs.
Your Support Coordinator will help you to find the providers that best fit your needs and offer the right level of support for your requirements today. Over time, they will work towards boosting your skills and confidence.
The goal is to facilitate your enjoyment of an ordinary community life while growing your capacity.
There are three levels of Support Coordination, each designed to meet different levels of need. The level you are funded for will be outlined in your plan.
In putting your plan into action, your Support Coordinator will:
Support Coordination is not automatically included in your NDIS budget, so you will have to request it at your NDIS Planning Meeting.
Whether it’s your first or fifth meeting, the NDIA will determine whether Support Coordination is ‘reasonable and necessary’ when assessing your eligibility.
When evaluating if Support Coordination is suitable for you, the NDIA will take into account how new you are to the NDIS and if you need to build confidence and skill to manage the complexities of the system.
The informal assistance you already have in place (like family) will come into play as will any major changes you’re going through, including big life transitions or changes to accommodation. Other complex needs you might have will also be considered.
Since the NDIA wants you to build your skills and confidence, as these increase over time, your level of Support Coordination should decrease.
As a result, Support Coordination is not offered on an ongoing basis, but is funded plan by plan.
Heading into your Planning or Plan Review meeting, you should be prepared to detail how Support Coordination will help you keep building capacity and achieve your goals. It’s important that you’re armed with the documentation and details you need to present your case.
As a general rule, you could expect to receive 1-9 hours of funding per month for Support Coordination, depending on your level of need.
The great news is, you get additional funds to cover the cost of Support Coordination, which means it doesn’t eat into the funding you have available for other services and supports.
If you’d like to change Support Coordinators mid Plan Review, you don’t need to consult the NDIS. You just need to double check the service agreement you have with your current provider to understand their notice period, inform them of your intentions, and make the switch.
There are 3 levels of Support Coordination that can be included in your plan, and the level you are funded for will be outlined.
Your planner will assess your full situation to determine what level of support is reasonable and necessary for you to achieve your goals.
Support Coordination and Plan Management are similar in that they both assist you with making the most of your NDIS budget, but they differ in some key respects.
Your Support Coordinator will assess your situation and goals, interpret your plan and work out what combination of providers are the best fit for your needs.
They will also help build connections with providers, community and government networks to assist you with living a more fulfilled life. But they don’t look after the financial side of things.
Plan Managers are the ones who sort out your finances – they’re like your own NDIS bookkeeper.
Invoices from your providers are received and paid by your Plan Manager. Plan Managers also claim your funds from the NDIS portal and will provide you with a snapshot of where you are at.
Both Plan Management and Support Coordination are funded by the NDIS and you need to ask for both in your planning meeting. With Support Coordination, you need to prove that it is ‘reasonable and necessary’ for you to build your capacity and meet your goals.
With Plan Management, there are no conditions for funding and there’s a good chance that you’ll receive it, if you ask for it in your planning meeting.
You can receive funding for Support Coordination and Plan Management in the one plan. Since your Support Coordinator and Plan Manager offer complementary services, they can work closely to ensure that most of your bases are covered in bringing your plan to life.
While Plan Management allows you to access both registered and non-registered providers, giving you choice and opportunity, it doesn’t, however, help you choose the right provider, that’s the role of your Support Coordinator.
There are three types of support budgets that may be funded as part of your NDIS plan. They are your:
Since the objective of your Support Coordinator is to help you build your independence and skills (ie. Your capacity), Support Coordination falls under your Capacity Building Supports Budget.
Your Support Coordination budget is approved during the plan review process and is a set, annual number of hours. It is created for your Support Coordinator to help you action your plan.
Your Capacity Building Supports Budget can only be used to purchase approved, individual supports. These might also include:
Unlike your Capacity Building Budget, Your Core Supports Budget is designed to assist you with everyday living.
This can include assistance with daily needs around the house; consumables; participation in social and community activities and transportation.
Your Capital Supports Budget could include higher-cost assistive technology (lower cost normally falls under Core Support) and home modifications.
When it comes to funded supports, the non-NDIS-related assistance from family, friends and other community and government services do not fall under any of these support categories.
People who can assist you with reaching your goals could come from your informal networks like family and friends, or local community and government organisations that are independent of the NDIS.
Supports can also include registered and non-registered NDIS-providers, both individual and organisational, which are covered by your NDIS budget.
Local knowledge is key when it comes to finding the right supports, so your NDIS Local Area Coordinator or Early Childhood Early Intervention manager are an excellent starting point.
Word-of-mouth is also an important tool for building out your support network.
Support Coordinators are a great resource when it comes to actioning your plan. The best Support Coordinators have extensive knowledge of the disability and community sectors in their local area, which helps open up choice and possibility for you.
Not only do they find imaginative, local solutions for turning your plan into a working roadmap for reaching your goals. They have first-hand experience with a broad range of local providers and can help you choose those who are the best quality and who are also free to see you.
A great Support Coordinator will help identify the people already in your orbit who can support you, as well as local community and government organsiations who you may or may not have accessed yet.
Like Support Coordinators, Budget Builders also can also advise on the best local providers to help you action your plan.
When it comes to finding the right providers, you can conduct your own ‘desktop research’, like searching google, or can visit the NDIS provider pages to find lists of registered providers: https://www.ndis.gov.au/participants/working-providers/find-registered-provider
There are also disability sector groups that have their own listings like Karista, Clickability and MyCareSpace.
The important thing to know is that if you’re Self-Managed or Plan Managed, you can choose non-registered providers.
But if you’re Agency Managed, you can only choose registered providers.
A support, or service provider, is a business or organisation that delivers funded services.
These can include not-for-profits or charities, companies including sole traders, or other type of businesses. Those who are registered with the NDIS are called ‘NDIS registered providers’.
There are close to 18,000 providers registered across Australia. Registering can be a time consuming and expensive process, so even though it’s an option for all providers to become NDIS registered, some choose not to.
Many businesses are new or quite small and it doesn’t make sense for them to register, but they may still bring passion, commitment and quality services to the lives of people with disabilities.
The tangible difference between registered and non-registered providers is that those who are registered can claim their invoices with the NDIS directly.
If you are Self Managed, you will need to pay unregistered providers direct and claim the funds back from the NIDS through the NDIS portal.
If you are Plan Managed, the invoice gets sent directly to your Plan Manager, and they claim the funds from the NDIS and pay your provider directly.
If you are Agency Managed, you can only use NDIS registered providers.
Vanessa Geange – Logan’s Support Coordinator
Is there someone who you think could benefit from Auscare Support’s services? Then let them know by entering their name below. We’ll do the rest…
Auscare Support is an NDIS registered provider, specialising in Plan Management,
Support Coordination, Budget Builder and finding the best support staff to assist you in achieving your goals.
We enable you to implement your NDIS plan in a way most suited to you and your unique situation.
If you contact us about our services we will truly listen and it will be brought to the attention of our leaders.
That’s fine, you can always build your case load from scratch.
That’s great, it’s always easier to build a case load when you already have some momentum.
You might want to reconsider this role as you do need to build your own client list
That’s great, feeling confident that you have the skills to grow your case load is important for this role
You might want to reconsider this role as building a client list relies on you being able to call up a list of contacts
That’s great, knowing exactly who you’re going to contact so you can hit the ground running is important for this role
You might want to reconsider this role as building a client list relies on you being integrated with your community and its services
That’s great, being integrated with your community and its services is important for this role
You will need to register your own ABN before you can contract with us as a Support Coordinator
That’s great, this is an independent contractor role, which means you will need to contract to us through your own business with your own ABN
Thanks for taking this quiz. We hope it has helped clarify whether you would like to become an independent contractor in Support Coordination.
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COVID-19 Coronavirus information for our clients, carers, families, and community members who access Auscare Support’s services and sites.
At Auscare Support we understand the COVID-19 outbreak through our communities may be causing concern or anxiety and we are here to support all of our people during this time.
The safety of our clients, employees and contractors and community members who engage with our services and sites is our priority. We continuously monitor the COVID-19 situation closely and make the necessary changes to our protocols to align with Government advice and laws.
We are all in this together.
What we will do to keep you safe:
What you can do to keep us safe:
It is important that we only trust reliable sources of information about the virus. We recommend the World Health Organisation, or the Australian Department of Health.
Australia introduced a positive COVID-19 milestone on Sunday 21 February, when the Federal Government kicked off Australia’s COVID-19 vaccine program.
Since that date, Auscare Support has been encouraging its clients, employees, and contractors to get vaccinated.
We believe the vaccine is an important line of defence against COVID-19, and for that reason it is a condition of employment for employees in NSW to be vaccinated if they are providing in person supports. In Victoria any Auscare Support employees or contractors must also be vaccinated, regardless of their role.
Any Auscare Support employee or contactor who is not fully vaccinated will not be able to provide in person supports to any of our clients. We are working through that detail at the moment.
Some Easy English resources
NDIS Easy Read – COVID-19 (Coronavirus) information
Council for Intellectual Disability - Staying Safe from COVID-19 (Coronavirus)