I provide support and training in Auscare systems, which includes reconciling Support Coordination client accounts. I also oversee our intake and reception team as well as working on any system-based projects that arise.
Started with Auscare Support: October 2018 (minus four months maternity leave!)
I bring a sense of humour to the role and learn new things quickly.
My role now is quite different from my previous experience. My background is case management under the old block funding, then Support Coordination under NDIS. I have always had a head for systems and have worked across a couple of CRMs and government portals. I have discovered a passion for process! I also love training people and helping them trouble-shoot.
Other interesting roles:
I have worked in a bookshop, done several stints at bar work, customer service/call centre work and water testing for an environmental monitoring company.
What’s Auscare Support like?
Auscare has ruined me for any other employer! I love being able to work from home around my family commitments. Auscare encourages you to work autonomously but still manages to build great team relationships. I have a loyalty to Auscare and am very fond of each and every one of my colleagues.
What is spare time???!!!
To sum me up:
I am caring, keen and always up for a laugh!
That’s fine, you can always build your case load from scratch.
That’s great, it’s always easier to build a case load when you already have some momentum.
You might want to reconsider this role as you do need to build your own client list
That’s great, feeling confident that you have the skills to grow your case load is important for this role
You might want to reconsider this role as building a client list relies on you being able to call up a list of contacts
That’s great, knowing exactly who you’re going to contact so you can hit the ground running is important for this role
You might want to reconsider this role as building a client list relies on you being integrated with your community and its services
That’s great, being integrated with your community and its services is important for this role
You will need to register your own ABN before you can contract with us as a Support Coordinator
That’s great, this is an independent contractor role, which means you will need to contract to us through your own business with your own ABN
Thanks for taking this quiz. We hope it has helped clarify whether you would like to become an independent contractor in Support Coordination.
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