Meet
Us

Support Coordinator

Plan Manager

Budget Builder

I am looking for

A group of people that cares
about my needs

Our team of around 50 individuals comprises leaders, admin and finance experts, plus Support Coordinators and other Care Professionals. Choose a compassionate and committed group to help you make the most of the NDIS.

You can rely on the Auscare Support team to:

Prioritise
local knowledge

Those who look after you are ideally embedded in their local community and can help deepen your own connections there.

Offer
specific expertise

We encourage development of existing and specialised skills, and this expertise is applied to your particular needs.

Uphold
high standards

We train our team to master their work to ensure you receive the best service possible.

Commit
to you

Our team embraces the whole you. Their only objective is building your capacity to meet your goals.

Back
you up

You might deal with an individual, but you’re quietly backed by a large, organised and committed group.

Be rewarded
by your wellbeing

Collectively and individually, we want to make the world a better place to live for all people.

Meet our team

Executive

Max King

CEO

I make sure that Auscare Support is heading in the right direction, and ensure that the wonderful culture that has been created is preserved, and enhanced, as we grow.

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Jessian Polk

Marketing Director

I work with the team to ensure that Auscare Support’s key purpose and mission are articulated and communicated across multiple mediums.

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Margaret Tully

CFO/ CEO of Auscare Support

I am responsible for the finance and operations of Auscare Support. Thank goodness I have a fantastic team that works with me on meeting our goals.

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Head office

Emma Meynin

Plan Management and Reporting Manager

I supervise the Plan Management and Reporting teams, working closely with them to ensure correct processing of data, reports, and provider payments. I support and empower them to make effective changes and enhance their industry skills.

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Jessica O’Halloran

Recruitment Manager

I manage the Recruitment and Onboarding for a range of roles within the business nationally, including our Support Coordinators and Plan Managers.

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Vanessa Geange

Support Coordination Coach

Location: Bomaderry NSW (South Coast)

I provide support to a team of Support Coordinators, offering guidance with implementing participants’ NDIS plans. I ensure best practice and exemplary standards.

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Jo McIntyre

Support Coordinator Coach

Location: Ballina, Far North Coast, NSW

I support our team of Support Coordinators with advice and knowledge so that we can ensure all clients are receiving an excellent level of support.

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Tina Brown

Mable Customer Support/ Auscare Plan Manager

I assist participants and their families with their NDIS funding and budget requirements, arranging service agreements, sorting out budgets and balances. I like to talk to and get to know our participants and listen to their amazing life stories.

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Rebecca Lackenby

Projects & Intake Manager

I provide support and training in Auscare systems, which includes reconciling Support Coordination client accounts. I also oversee our intake and reception team as well as working on any system-based projects that arise.

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Liz Hunter

Projects Officer

I help move projects along and monitor their progress. My unique skill is keeping jobs on track from start to finish.

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Linda Dickey

Data & Reports Officer

I provide reporting and analytical support to Auscare Support as a member of the finance team.

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Lauren Oostryck

Recruitment Manager

Currently I'm working closely with the Support Coordination coaches to improve our recruitment and onboarding process for our Independent Support Coordinators. My goal is to grow our team of Support Coordinators across the country.

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Kanak Mehrotra

Partnership Support Officer

I am the first point of contact for Auscare Support. I describe myself as being the face of the company. The reason for this is that clients talk to me first before they are connected to someone else.

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Joseph Lyons

Marketing Officer

I am responsible for developing and scheduling a wide range of content, including sector updates, service related articles and client stories. I also manage the webinar series and attend expos and events to promote our services to NDIS participants and providers.

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Franzine White

Intake Officer

I am the person who conducts a pre-engagement process with new participants. I take all their information, set them up in our system, send out agreements and create service bookings to help create a seamless transition.

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David Gertler

Bookkeeping & Payroll Officer

I am the head office team’s Payroll person and Bookkeeper/Assistant to the CFO. I also assist with some HR tasks, and am helping develop Auscare Support’s internal professional learning program.

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Plan Managers

Jenn Stephenson

Plan Management Officer

I help clients with their NDIS Plans, their funding and paying their invoices. I love that I can empower our clients with choice and control with regards to providers.

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Rebecca Reeves

Plan Manager-Manager

I liaise with our NDIS Plan Managed participants, their families and carers, as well as providers. I enter service agreements, sort invoices and regularly check in on clients’ budgets to ensure that everything is on track.

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Debbie McCabe

Plan Management Support Officer

I process claims from providers on behalf of participants (from their approved plan budgets); provide guidance and support to participants and assist them with keeping track of their funding.

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Support services

Michelle Burton

Partnership Manager

I am the customer service/ liaison person for our Mable partnership, which includes issues resolutions for these participants.

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John Kenny

Intake Officer (Auscare Support + Mable)

I am the main liaison officer for all new business for Mable clients. I also offer switchboard backup for all enquiries.

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Support coordinators

Kim Garlick

Specialist Support Coordinator

Location: Ballarat & the Northern and Western suburbs of Melbourne

I provide Specialist Support Coordination to adults whose needs might be a little more complex, including helping them to build skills and connecting them with formal, community and funded supports.

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Rebecca Agentas

Support Coordinator

Location: Shoalhaven, NSW

I support, advocate for and empower participants to achieve their chosen goals and exercise choice and control within the funding of their NDIS plan. I endeavour to take a strength-based and person-centred approach to supporting my clients.

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Cassandra Teuma

Support Coordinator

Location: Western Sydney & Hawkesbury area

I offer individualised and person-centred support to my clients. I love to help them build capacity, and support them to exercise choice and control as I assist them with achieving their goals.

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Laura Stewart

Support Coordinator

Location: Macarthur region, NSW

I connect participants to their providers, goals, community and their own ability to build capability to maintain these. This in turn ensures participants can then feel and be aligned with their achievements and the small or big steps that make a plan.

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Mellissa Radford

Support Coordinator

Location: Launceston, TAS

I work with NDIS participants to help implement their plans and link with mainstream and community supports to help them work towards achieving their goals. Assisting participants to build capacity and independence is a very rewarding part of my role.

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Lija Taylor

Support Coordinator

Location: Baulkham Hills, South West Sydney, NSW

My role is to support clients with understanding and implementing their NDIS Plan as well as help determine their support, therapy or care requirements. I prioritise capacity building, with an emphasis on choice and control.

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Dianne Wallace

Support Coordinator

Location: Southern Highlands, NSW

I connect with participants, their families and network of friends to listen, hear and understand what is important for them. I work with and for that participant to put their hopes and plans into action.

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Catherine Costello

Support Coordinator

Location: Byron Bay, NSW

I assist people to receive the supports they need to achieve positive outcomes and achieve the goals set out in their NDIS plan. I help them to make their plan come to life.

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Tanya Pisk

Support Coordinator

Location: Waterloo

I connect participants to services within the community, including crisis support. I also make sure that I connect with my clients weekly to see how they are going and assist them to fulfil their goals using their allocated funding in the best ways possible.

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Megan Perrin

Support Coordinator

Location: Ballina, Far North Coast, NSW

I support people and help build capacity to understand their plan and get the best out of it while planning for the next one. The most rewarding part of my role as a Support Coordinator is seeing clients achieve their goals.

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Kirsty Bonner

Support Coordinator

Location: Adelaide Central

I support my clients to enable them to be happy in their lives. This includes helping maximise their budget usage and find therapists, activities and supports that are aligned with their goals. I also assist them with preparing for reviews.

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Mandy Beams

Support Coordinator

Location: Gold Coast, QLD

I connect my clients with the services that will help them to achieve their goals and aspirations. This includes support workers, psychologists, speech therapists, occupational therapists, day programs, short-term accommodation, group activities and supported independent living.

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Ali Dibbs

Support Coordinator

Location: Newcastle, NSW

I support my clients by guiding them and their families through the NDIS journey to achieve their vision of a truly meaningful life. I help them tap into well-suited services and supports that offer new experiences and make life a little easier.

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Ula Llewellyn

Support Coordinator

Location: Moorebank, South-West Sydney, NSW

I value empowering people with information and improving access to supports they require to reach their goals and have a fulfilling and inclusive life. I enjoy working with them as a team to improve their quality of life.

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Deborah Miles-Howe

Support Coordinator

Location: Canberra, ACT

I work with people to build their capacity and to achieve their goals. Having worked in various roles within the sector, I have a unique insight into the challenges that participants face in different facets of their lives and I can offer a broad range of solutions.

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Monica Perrie

Support Coordinator/Specialist Support Coordinator

Location: Parkes NSW

I work hard to support my NDIS participants to get the most out of their NDIS plans, fully utilise their funding and request plan reviews where necessary. I work with a lot of my clients to help them move out of hospital or nursing home care, often into appropriate accommodation.

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Nicholas Browne

Support Coordinator

Location: Kirribilli, Sydney NSW

I assist participants with maximising the usage of their NDIS plans and funding to achieve their goals and support them in building capacity and skills.

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Lianne Solomons

Support Coordinator

Location: Kingsford, Sydney

I help participants to make the most of their plan and achieve their goals. It’s extremely challenging at times, but it’s also rewarding to know that I have helped individuals and families who need assistance navigating the NDIS.

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Lachelle Uzcategui Gaymon

Support Coordinator

Location: Inner West Sydney

I support participants and their families to get the best outcomes from their NDIS Plan. I contact and liaise with service providers and link participants with community networks.

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Tori Cottle

Support Coordinator

Location: South Australia

I help clients bring the goals in their NDIS plan to life, from budgeting to recommending the right supports for their needs to help build confidence and capacity.

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Krysten Taylor

Specialist Support Coordinator

Location: Milton, Shoalhaven NSW

I establish links between participants and service providers, resolve complex issues, engage in higher level inter-agency liaison for complex cases as well as project research.

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Kate Johnson

Support Coordinator

Location: South Australia

I help my clients to become empowered to reach their goals by understanding not just their plan but who they are as people and how I can assist with building on their existing strengths.

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Karina Lindsay

Support Coordinator

Location: Laurieton NSW – near Port Macquarie

I assist participants with understanding their NDIS plans and the supports they need, working effectively with people to achieve their goals.

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Jackie Schenk

Support Coordinator

Location: Taralga, but I cover the Goulburn/Oberon regions

The most rewarding part of my role as a Support Coordinator is being part of my client’s journeys, assisting them to maximise their NDIS plans and helping them to achieve their goals.

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Frances Stark

Support Coordinator

Location: Melbourne

I assist participants and /or their families with understanding their NDIS plans and putting their plans into action to help achieve their short and long term goals.

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Debra Simpson

Support Coordinator

Location: Ocean Shores

My greatest joy is connecting with people. I help clients to build confidence and skill in their daily life to help them to reach their goals. I love to assist others and make the most of the opportunities available in their community.

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Anna Burnett

Support Coordinator

Location: Sydney

I enable participants to maximise the use of their NDIS funding to help them achieve their goals. I work closely with my clients to find and connect them to the service providers best suited to meet their needs.

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Budget Builder

Acknowledgment of Country

Auscare Support acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.

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I need to understand

What defines the Auscare Support team?

Auscare Support began in 2015 with a single Support Coordinator and has expanded to become a team of 50-plus committed individuals. From Day One, we prioritised gaining a deep understanding out clients’ lives and goals to set the groundwork to achieve our mission of empowering great futures for our clients and their families.
View Auscare Support’s milestones
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Max King – CEO, Auscare Support

"We have a passion to see things through to the end so people know when push comes to shove, we are there for them."

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