Meet
Us

Support Coordinator

Plan Manager

Budget Builder

I am looking for

A group of people that cares
about my needs

Our team of around 50 individuals comprises leaders, admin and finance experts, plus Support Coordinators and other Care Professionals. Choose a compassionate and committed group to help you make the most of the NDIS.

You can rely on the Auscare Support team to:

Prioritise
local knowledge

Those who look after you are ideally embedded in their local community and can help deepen your own connections there.

Offer
specific expertise

We encourage development of existing and specialised skills, and this expertise is applied to your particular needs.

Uphold
high standards

We train our team to master their work to ensure you receive the best service possible.

Commit
to you

Our team embraces the whole you. Their only objective is building your capacity to meet your goals.

Back
you up

You might deal with an individual, but you’re quietly backed by a large, organised and committed group.

Be rewarded
by your wellbeing

Collectively and individually, we want to make the world a better place to live for all people.

Meet our team

    All Staft
  • Support services
  • Support coordinators
  • Plan Managers
  • Head office
  • Executive
  • Budget Builder
Support services

Michelle Burton

Support services

What I do: I am the customer service/ liaison person for our Mable partnership, which includes issues resolutions for these participants.

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John Kenny

Support services

What I do: I am the main liaison officer for all new business for Mable clients. I also offer switchboard backup for all enquiries.

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Mellissa Radford

Support coordinators

Being able to make things easier and taking away some of the worry from peoples lives are other reasons why Mellissa became a Support Coordinator.

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Laura Stewart

Support coordinators

Laura has worked in the disability sector for three years. She has a background in Plan Management and also worked in an administrative role for an Early Invervention centre.

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Lija Taylor

Support coordinators

Lija started her career in the disability sector seven years ago. She has experience working as a Support Worker, a Teacher’s Aide and as an Office Manager in a School for Specific Purposes.

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Dianne Wallace

Support coordinators

She has worked in a wide variety of roles, including occupational therapist, social planner, manager, educator with diverse disability organisations, and as a trainer, consultant, and coach in her own business.

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Catherine Costello

Support coordinators

Catherine has 10 years of experience in the disability sector. She has worked as a Vocational Education Coordinator, a Well-being Consultant, an Inclusion Consultant, a Secondary Education Teacher, and a Careers Adviser.

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Amanda Dickason

Support coordinators

Amanda has worked in several roles during her career in the disability sector. She has experience working as a Disability Support Worker, a Youth Mental Health Support Worker in a residential rehabilitation setting, a Community Mental Health Practitioner and as a Support Coordinator.

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Tanya Pisk

Support coordinators

She has held many administrative roles ranging from receptionist, ward clerk and transcriber. Tanya has also worked with the Family Advocacy team at a large disability services provider.

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Megan Perrin

Support coordinators

After starting her career as a support worker/key worker in a supported accommodation home for the Department of Education, Ageing, Disability and Home Care (ADHC), Megan moved on to a role with the Intensive Family Support program. The program supported families who had a child/children with a disability to connect with and maintain services in their community.

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Kirsty Bonner

Support coordinators

Kirsty has a Bachelor of Science and has extensive experience working in the Health Science field, primarily sleep apnoea.

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Myriam Kadow

Support coordinators

Myriam has worked as an Employment Advisor and as a Mental Health Coordinator. She has also been responsible for conducting a program that assisted care recipients to apply for NDIS funding.

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Adam Webster

Support coordinators

The most rewarding part of Adam’s job is that he is able to meet a diverse range of people and help them to improve the quality of their lives.

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Mandy Beams

Support coordinators

Mandy moved to the Gold Coast in 2018 from Tasmania to set up Disability Employment Offices across the Gold Coast and Tweed Regions. Finding employment opportunities for people with disabilities has been a long-term and strong passion which has helped improve and change people’s lives.

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Cassandra Teuma

Support coordinators

Cassandra has both professional and personal experience of the NDIS. She is the mother of a beautiful daughter who is autistic.

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Ali Dibbs

Support coordinators

Ali commenced her career in the disability sector five years ago after working in marketing, banking, and insurance. She hasn’t looked back!

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Sandra Cartwright

Support coordinators

She has been working in the sector for over two decades and has held a variety of positions, including Support Worker, Teacher’s Aide, Team Leader, and Service Design Coordinator.

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Ula Llewellyn

Support coordinators

Ula has over 25 years of experience working in the disability sector. Ula was an Official Community Visitor for the NSW Ombudsman, advocating for people with disabilities living in residential care.

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Deborah Miles-Howe

Support coordinators

Deborah has worked as a volunteer, a support worker, house supervisor, disability program manager, and NDIS client services manager. She enjoys working with people and her experience in all of these roles has provided her with the skills to assist her clients to build their capacity and to achieve their goals.

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Monica Perrie

Support coordinators

What I do: I work hard to support my NDIS participants to get the most out of their NDIS plans, utilise their funding to the fullest, and request plan reviews where necessary. I work with a lot of my clients to help them move out of hospital or nursing home care, often into Supported Independent Living (SIL) accommodation, and possibly into Specialist Disability Accommodation (SDA).

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Nicholas Browne

Support coordinators

What I do: I assist participants with maximising the usage of their NDIS plans and funding to achieve their goals and support them in building capacity and skills.

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Lianne Solomons

Support coordinators

What I do: I help participants to make the most of their plan and achieve their goals. It’s extremely challenging at times, however rewarding to know that I have helped individuals and families who need assistance navigating the NDIS.

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Lachelle Uzcategui Gaymon

Support coordinators

What I do: As a Support Coordinator, I support participants and their families to get the best outcomes from their NDIS Plan. I contact and liaise with service providers and link participants with community networks.

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Tori Cottle

Support coordinators

What I do: I help clients bring the goals in their NDIS plan to life, from budgeting to recommending the right supports for their needs to build help build confidence and capacity. I pride myself on being able to think outside the box.

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Kate Johnson

Support coordinators

What I do: I help my clients to become empowered to reach their goals by understanding not just their plan but who they are as people and how I can assist with building on their existing strengths.

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Karina Lindsay

Support coordinators

What I do: I provide Support Coordination to people with NDIS plans in the Port Macquarie and surrounding districts, helping them achieve the goals set out in their plan.

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Jackie Schenk

Support coordinators

What I do: I assist clients with getting the most out of their NDIS plans. Unique skills: I have a background in IT and have completed half of my degree in psychology. A lot of these skills come in handy still, with working remotely, clients accessing technology supports and understanding motivation, emotion and lifespan development.

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Frances Stark

Support coordinators

What I do: I assist participants and /or their families with understanding their NDIS plans and putting their plans into action to help achieve their short and long term goals.

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Debra Simpson

Support coordinators

What I do: I help clients reach their goals and build confidence and skill in their daily life. Unique skills: I have an ability to know where things need to go and see opportunities.

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Anna Burnett

Support coordinators

What I do: I enable participants to maximise the use of their NDIS funding to help them achieve their goals. Unique skills: I offer compassion, honesty and first-hand experience dealing with the NDIS as a parent of a child with a disability.

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Tina Brown

Plan Managers

What I do: Some days are rewarding, other days frustrating and challenging. Unique skills: I have bookkeeping and customer service backgrounds. I like to talk to people.

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Rebecca Reeves

Plan Managers

I liaise with our NDIS Plan Managed participants, their families and carers, as well as the providers who are supporting our clients. I have a great team that I work with at Auscare Support. I enter service agreements for our clients and I enter invoices for their supports. I regularly check in on our client’s budget so that we, in partnership with our client, know that we are on track with the funding budget.

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Debbie McCabe

Plan Managers

What I do: I process claims from providers on behalf of participants (from their approved plan budgets); provide guidance and support to participants and assist them with keeping track of their funding.

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Karen Fleming

Head office

What I do: I establish links between participants and service providers, resolve complex issues, engage in higher level interagency liaison for complex cases as well as one-off project research.

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Krysten Taylor

Head office

What I do: I establish links between participants and service providers, resolve complex issues, engage in higher level interagency liaison for complex cases as well as one-off project research.

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Ness Geange

Head office

What I do: I provide support to a team of independent contractors (Support Coordination) to ensure best practice and exemplary standards.

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Jo McIntyre

Head office

What I do: I support our team of Support Coordinators with advice and knowledge so that we can ensure of clients are receiving an excellent level of support.

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Rebecca Lackenby

Head office

What I do: I provide support and training in Auscare systems. I assist with Support Coordination reconciliations between Careview and Proda. I provide support and oversight for our intake and reception team as well as working on any system-based projects that arise.

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Margie Tully

Head office

What I do: I am responsible for the finance and operations of Auscare Support. Thank goodness I have a fantastic team that works with me on meeting our goals.

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Liz Hunter

Head office

What I do: I help move projects along and monitoring their progress. Unique skills: My unique skill is keeping projects on track from start to finish.

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Linda Dickey

Head office

What I do: I provide reporting and analytical support to Auscare. I am a member of Finance Team.

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Lauren Oostryck

Head office

What I do: Currently I'm working closely with the Support Coordination coaches to improve our recruitment and onboarding process for our Independent Support Coordinators. My goal is to grow our team of Support Coordinators across the country. So far, we are in QLD, NSW, SA and are now starting to move into VIC and the ACT.

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Kanak Mehrotra

Head office

What I do: I am the first point of contact for Auscare Support. I describe myself as being the face of the company. The reason for this is that clients talk to me first before they are connected to someone else.

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Joseph Lyons

Head office

What I do: I work with the Support Coordination coaches and the Recruitment and Support Coordination teams to develop strategies to recruit experienced Support Coordinators in high demand areas and to increase the number of Support Coordination clients Auscare Support has across the country.

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Franzine White

Head office

What I do: I am the person who does a pre-engagement processes with new participants, I take all their information, set them up in our system, send out agreements and create service bookings to help create a seamless transition.

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David Gertler

Head office

What I do: I am the head office team’s Payroll person and Bookkeeper/Assistant to the CFO. I also assist in some HR tasks, and am helping develop Auscare Support’s internal professional learning program. Unique skills: Two years ago, I pivoted away from a career in event management, social media, and other creative industries. For a financial admin person, I have a lot of communications experience.

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Acknowledgment of Country

Auscare Support acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.

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I need to understand

What defines the Auscare Support team?

Auscare Support began in 2015 with a single Support Coordinator and has expanded to become a team of 50-plus committed individuals. From Day One, we prioritised gaining a deep understanding out clients’ lives and goals to set the groundwork to achieve our mission of empowering great futures for our clients and their families.
View Auscare Support’s milestones
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Max King – CEO, Auscare Support

"We have a passion to see things through to the end so people know when push comes to shove, we are there for them."

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